Eman Al Ibrahim, Policies and Procedures Officer

Eman Al Ibrahim

Policies and Procedures Officer

Banque Saudi Fransi

Location
Saudi Arabia - Eastern Province
Education
Master's degree, International Business Economics
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Policies and Procedures Officer at Banque Saudi Fransi
  • Saudi Arabia - Riyadh
  • My current job since July 2017

Facilitate, maintain and manage all required activities related to updating and publishing policies and procedures for Banque Saudi
Fransi retail branches.

Customer Services Representitive at NCB ( National Commercial Bank )
  • Saudi Arabia - Eastern Province
  • August 2012 to May 2017

• Providing banking services to customers.
• Clarifying, recommending, promoting financial products and services along with high quality assurance transactions.

Admin Assistant at saudi aramco company
  • Saudi Arabia - Eastern Province
  • June 2004 to September 2010

•Managed 50+ petroleum engineers.
•Prepared weekly and monthly Well Testing progress reports and highlights.
•Managed business trip arrangements, time keeping, and personnel files.
•Prepared expense reports and equipment orders.
•Organized and planned events (symposiums, conferences, workshops, ..).
•Corporate policy advisor for employees.

Cooperative Training Program at Saudi British Bank
  • Saudi Arabia - Riyadh
  • October 2003 to December 2003

-Received an intensive training on banking operations and customer service.
-Conducted a comprehensive report on services and products provided in the branch in relation to the bank’s policies and standard procedures.

Education

Master's degree, International Business Economics
  • at City University London
  • February 2012
Bachelor's degree, Finance
  • at New York Institute of Technology
  • July 2008

Honor Degree/ GPA : 3.47 out of 4.

Diploma, Banking Operations
  • at Institute of Public Administration
  • December 2003

Specialties & Skills

International Business
Banking Operations
Economics
Banking
Microsoft windows/ MAC OS
Ms. Office (Word, Excel, Access, Front Page & Power Point), Microsoft Project, Apple iWork
SAP System ( Human Resources and Finance and Logistics )

Languages

Arabic
Expert
English
Expert