CALL CENTER/CUSTOMER SERVICE REPRESENTATIVE
Stream Global Services
Total des années d'expérience :12 years, 9 Mois
Out bound representative for Dell Consumer Warranty Department
Generate outbound calls to United States based clients and offers service support (renewal of warranties) for consumers who purchased Dell laptops and Desktop computers.
Promotes, endorsed plans, services, electronics and accessories available for promotions and discounts for individual consumers clients
Support representative for inbound sales. Processed orders for client who wish to purchase services, electronics and accessories and other available items from Dell Website.
Attend phone inquiries from clients interested to lease residential & commercial properties
Markets vacant properties by liaising with Real Estate Agents/Brokers and putting up strong Advertisement tools.
Meeting with prospective clients and shows available nearby properties for price negotiation
Arrange and prepares Contracts, organizes, files and preserves Lease Agreement & other pertinent documents.
Creates monthly Set up of 3-month notice and Lease Agreement for renewing Tenants
Prepares letter/notice for vacating Tenants and arrange warning letters, notices and other pertinent documents for Tenant’s compliance.
Prepares/Review Market Study and survey reports for updated residential and commercial Property listing
Acted as Secretary to Real Estate Manager
Orders supplementary office materials for future consumption
Operates 17 inch and 32 inch machine for quality assurance to determined defects for a Liquid Crystal Display materials.
Data entry of stock input and output, finalizes Local Purchase Orders (LPO), performs store price integrity checklist, updates cash registers for sales and discounted items. Office Assistant reliever wherein handles incoming and outgoing calls, screen incoming mails and routed to the right department, handles administrative and clerical receptionist task.
Delegated to company's client Philippine Airlines as as Office Assistant. Daily filters incoming mails and memos and routed to assigned department, data entry of daily time record, staff benifits and loans and receives phone calls and forwarded to the right department
Company provides support to Phillippine Airlines, assigned as receptionist/Office Assistant to Payroll and Time Keeping Department. Handles phone calls and related staff inquiries, provides clerical support and admin support, keeps track of received data and other sourced documents.
Collates newsworthy information from various police precincts and Local Government Units. Covers important incidents, occasions and press meetings for news writing.
Handles customer complaints, service connections and billing inquiries. Encodes and edit messages forwarded to pager users as well as retrieve messages for customer's inquisition.
