Esraa magdy mohmmed صيام, Freelance translator

Esraa magdy mohmmed صيام

Freelance translator

Freelance

البلد
المملكة العربية السعودية
التعليم
بكالوريوس, ARCHAEOLOGY
الخبرة
12 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 6 أشهر

Freelance translator في Freelance
  • أشغل هذه الوظيفة منذ يناير 2017

Freelance translator .. hired to translate any content

Project coordinator في Safe systems
  • مارس 2016 إلى ديسمبر 2016

I used to work as a project coordinator and a secretary to the manager
Handling a main project with NCR
Having the experience in secretary stuff like doing a formal letters and contracts and translating them

Team leader في Vodafone UK
  • مصر - القاهرة
  • مارس 2014 إلى يناير 2016

I start working in Vodafone after leaving AT&T and it wasn't easy to gain the English customer satisfaction but after 9 months of hard work I got promoted to team manager

Customer service representative في AT&T American company for
  • سبتمبر 2011 إلى فبراير 2014

Started as a customer serivce to an American company based in the states and got promoted to SME who can help the team to improve there skills and teaching them how to gain customer satisfaction
But I had to leave as the company relocated in the states and I wasn't able to relocate with it

الخلفية التعليمية

بكالوريوس, ARCHAEOLOGY
  • في CAIRO UNIVERSITY
  • سبتمبر 2011

Specialties & Skills

Technical Issues
Team Spirit
Customer Service
COMPUTER SKILLS
CUSTOMER SERVICE
LANGUAGES
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT
MICROSOFT WORD

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
مبتدئ

التدريب و الشهادات

-Part of the ITI scholarship for the BPO Industry (الشهادة)
تاريخ الدورة:
October 2008
صالحة لغاية:
May 2011
CERTIFICATE IN GENERAL ENGLISH (تدريب)
معهد التدريب:
From British Council
CERTIFICATE IN GENERAL ENGLISH (تدريب)
معهد التدريب:
Berlitz

الهوايات

  • Volunteer work
    1. Tour Guide at The Egyptian Museum (CAIRO, EGYPT) 2. Training at Alexandria library