Customer Service Representative- Part-Time
PRIMARIS, COMPANY
Total years of experience :37 years, 9 Months
• PRIMARIS, CO., Calgary, Canada
-Customer Service Representative- part-time 2011-2012
Directly providing services to customers as the need arises, to wit:
-information
-direction
-processing sale of gift certificates
• ALBERTA HEALTH SERVICES, Calgary, AB, Canada
- Health Information Management-
- Trainer/Support Staff- (computer work) - 2007-2012-Full-Time
Manage/Supervise/Train staff giving health information to health care providers like physicians & others for the benefit of the patients.
Work and assist the Manager in the over-all administrative operations.
• Dissertation (Doctorate Thesis): " Barangay Governance & Development Program Training Design & the Level of Performance of Local Government Officials' Functions"-2003
Directly in contact with prospective clients, closing and delivering the sales on a periodic basis.
Training the sales team on company product/knowledge & sales strategies to reach company goals.
Training the sales team of the company on product knowledge and sales techniques/strategies.
Manage/Supervise a team of Sales Managers
Manage/Supervise/Train a team of Sales Managers to sell & market
company products to achieve goals & target.
Manage/Supervise 35 to 40 tertiary- level students.
• JOLLIBEE FOODS, INC., PHILIPPINES -Shift Manager/Trainer 1992-1993
Manage/Supervise a crew of cook, servers & cashiers throughout the daily operations of the store.
Manage/Supervise/Train a team of Sales Representatives throughout a minor and major projects.
Assist the officers to facilitate meetings, trainings every week or as the need arises.
• LOYOLA LIFE PLAN, INC. PHILIPPINES
- Agency Manager/Training Officer/Executive Secretary/Cashier- 1975-91
-Student Trainee/Accounting Clerk 1970-74
• Ed.D.- Doctor of Education, major in Educational Management- 2003
• M.A.- Master of Arts in Educational Management- 1995 • M.A.- Master of Arts in Economics (earned units) -1994
• BSED- Bachelor of Science in Education- 1993-94
• A.B.- Bachelor of Arts in English - 1993-94
• BSC - Bachelor of Science in Commerce, major in Banking & Finance 1975