System Analyst / Consultant
Upwork
Total years of experience :16 years, 3 Months
• System analysis from Audio and Video interviews and made flow charts and functional specification of business processes.
• Making MS Project plans from description along with critical path and resources.
• Designing Fill able PDF forms from regular documents or descriptions in order to make people fill the form and print or send email.
• Making Network Diagram / Wire frame diagrams / Data flow diagrams / Swim lane / Organizational Charts from description and sketch using Visio.
• Maintain pool of person with different expertise related to graphic designers, software and mobile app developers, creative writers, social media experts.
• Identify prospective customers and sell Technical Solutions that includes GPS Tracking devices, 3G/4G Routers, WIMAX, Fleet Management and Software Solutions to end Users, resellers and Integrators.
• Give presentations about market position, product information and other services to clients.
• Cold calling prospects & arrange meeting in order to provide them customized solution.
• Prepare country analysis of GCC and African countries along with action plan of approaching clients for business partnership.
• Collaborate with engineering teams locally and in head office to ensure implementation of business strategy.
• Provide technical support to customers on phone or on site in order to integrate devices with their system.
• Research on competitors and new technological developments and its implementation in Middle East and Africa region.
• Developing and implementing effective Business plan for coming years of the brand in line with company’s goals and objectives.
• Develop tactical plan to achieve sales target of 6000 devices per year.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Prepare required reports and documentation that including weekly, monthly account management reports, relationship plans, executive briefing documents and visit summaries.
• Gathering requirements from customers about each project and suggesting efficient solution.
• Coordination with Programmers and client to make sure that requirements are met.
• Making complete project plan with timeline, cost and resources related to each project in Ms Project.
• Performing end user training related to initial design to final product.
• Preparing flow charts, Data flow diagrams and UML diagrams for programmers.
• Performing Black box testing of the system.
• Checking different systems and evaluating any loop holes in systems and suggest solution.
• Maintain pool of persons with different expertise related to graphic designers, software and mobile app developers, creative writers, social media experts.
Key Accomplishments
• Joined the company as sales coordinator and within 6 months, independently managing key exports accounts for following up PO's, analyzing sales statistics, making sales reports, arrange samples for meeting and making presentation.
• Reduced the overall inventory by 30%, and order fulfillment time by 50% with almost 90% stock availability of the orders.
• Successfully looking after orders throughout the MENA region without supervision that has increased total sales by 35% compared to last year.
• Currently handling four major brands i-e Tommee Tippee, Britax, Trunki and Ryco with each brand having around 80 SKUs.
Duties:
• Looking after the Entire Sales Cycle of Key Export Accounts in MENA region which has boosted average sales by 10%.
• Initiating promotions for maximum brand exposure to boost sales keeping in mind the market and stocks status that has increased more awareness of the brand.
• Preparing analysis reports for meetings and presentations from different aspects related to Sales, Marketing and Business development to analyze statistics against revenue generated to ensure that sales are in line with Joint business plan.
• Handling and keeping records on the Safety Standards of the Products - ensuring to have valid test reports for the products according to the testing requirements in order to avoid any delay in shipments to GCC countries.
• Handling Order Process for brands - Purchase & Forecast on basis of different sales forecasting methods to maintain the optimum inventory in the warehouse.
• Making Planograms (Visual & Live) in order to provide the customer the best possible range in line with the store level, given space and range offered by other competitors.
• Ensure brand presence in the major events & consumer show to promote the brand and acquire feedbacks from the consumer. Organize the complete set of the allotted space by putting up the display stands, brand awareness like roll ups & banners, display the products in the most attractive way, interact with consumers and demonstrate the product to describe its features and benefits.
• Developing and implementing effective Business plan for coming years of different brands in line with the goals and objectives.
• Implementing Annual Brand Activation & and in-store promotional Plan in line to the Business Plan that has increased brand awareness and sales.
• Participating in training programs for the functionality of new SKUs/Brands introduced.
• Analyzed, Designed and Developed Hospital outpatient system in order to create paper less environment.
• Managed different in house international projects related to Diabetes Research.
• Identified and developed efficient centralized accounting system linked to the cash counter across the hospital.
• Recognized different flaws in the processes and suggested optimized solution.
• Integrated Attendance hand punch machine with the Software to automate the payroll procedures.
• Trained users and prepared documentation about the functionalities of the system and procedures.
• Responsible to maintain and enhance the organization's operations by planning, implementing, automation and evaluating employee relations and policies, programs, and practices.
• Maintain work structure by updating electronic job requirements and job descriptions for all positions.
• Prepare analysis reports and presentation from different aspects related to efficiency of the operations.
• Established interview evaluation system to conduct computer based tests for candidates applying for specific positions.
• Maintain records by designing an online filing and retrieval system; keeping past and current records.
• Worked to analyze software requirements in different areas of the hospital for efficient operations.
• Proficiently understood existing systems environment and anticipated and resolved potential issues with new solutions and initiatives.
• Worked on gathering information to develop Accounting & Human Resource system that has improved the overall functionality of accounts and HR department.
• Developed company website www.bideonline.com.
Related Courses: Human Resource: Performance & Com, Strategic HRM, Recruitment & Selection Techniques. Marketing: Advertising, Industrial Marketing, Media Management, Sales Management, Consumer Behavior.
Related Courses Software Engineering & Project Management, Software Testing, DBMS, Networking.