IT Infrastructure Operations Manager
Schneider Electric
Total years of experience :23 years, 3 Months
•Executing all aspects of Data Center Operations for continuous availability of infrastructure to support VMware & SAP Applications core services in a 24x7 environment with 100% uptime.
•Achieved Energy Efficiency - ISO-50001 certification for Data Center by 100% health & uptime and cutting down the 55% energy consumption.
•Designed, Deployed Virtualization using the VMware vCenter Server, ESXi, clusters, HA and DRS vMotion, High Availability (HA), virtual networking, VMware Update Manager (VUM), P2V, V2V Migration, VM templates, cloning, integration with HP Data Protector, Reduced company’s Server Hardware CAPEX 60% & OPEX 50% by saving power, cooling, rack space, Server Warranty renewals.
•Lead Business Continuity & Disaster Recovery Project, Analyzed & Validated business critical processes & IT resources, Prioritized vital IT resources and defined RTO & RPO.
•Ensuring the goals of ITIL Service Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA; detecting, logging, categorising and prioritizing incidents; providing initial Incident Support.
•Estimating project costs, prepared project plans and status reports. Leading the development of requisitions, bids, and specifications, and the negotiation, administration, and evaluation of contracts for equipment and services.
•Administering Windows Server (2003, 2008, 2012), AIX & Linux Servers, Active Directory, Remote Desktop Services, Lotus Domino, Sharepoint & Microsoft SQL Server (2000, 2005, 2008).
•Backup Administration, clone, off-site replicate and tape archive, redfined backup policies and procedures by content filtering and improved backup effectiveness and throughput, reduced backup window from 24 hours to 17 hours, documented backup procedures, logs, data backup paths, data changes history.
•Designed & Implemented SAN & NAS (Dell EMC- Unity 300 NX5200, 5300, 5400) capacity planning and defining the access Security as per the organization changes with respect to storage and data access
•Capacity Planning & forecasting, evaluating Servers, Storage, LAN & WAN, Internet Bandwidth, Avaya IP Telephony, Software Licensing requirement on basis of history and applications need & usage statistics.
•Monitoring & Working closely with the Network Operations team for 100% up time of LAN & WAN links
•Administered Active Directory, GPO’s, DHCP, DNS, VLAN, LAN/WAN configuration, monitoring, Backup & Recovery, File & Print Server, IIS (Web Server), FTP, Terminal & Remote desktop Server.
•Managed SAN & NAS Infrastructure by Creating and Managing the Volumes, LUNs, Shares, CIFS, Quotas.
•Controlled Pirated illegal Software by Using SCCM periodical removal & Effective License Management.
•Data Center Migration of Head Office & Sales Office to new location by construction, commissioning, of mission critical systems, 40 KVA APC-MGE Galaxy Primary & Backup UPS, standby generator, FM-200 fire alarm Syem and PELCO CCTV Video Surveillance monitoring systems, Bio-metric access.
•Deployed Fax over IP Solution on Virtual infrastructure to support Business Automation.
•Commissioning /Programming the Substation Automation System using Survalent SCADA
•Commissioning /Programming the Power Monitoring Systems using PC based ION Enterprise web-enabled software design for energy information management, comprehensive, power quality and reliability analysis and electrical systems control in various Saudi Aramco Plants.
•Commissioning /Programming of Survalent Scout RTU, ION Digital Power Meters and GE, SEL, MICOM relays interface for ARAMCO PMS, SAS, PSA Projects.
•Installation and Configuration of Server’s Operating system, application and security system for the Power Monitoring and Substation Automation Systems Projects.
•Preparation of proposals for Power Monitoring Systems based on RFQs provided by the client.
•Testing and commissioning of Schneider Electric PML meters (ION 8600, 7650, 7550, 7350) using the ION Enterprise Software.
•HMI design using ION Enterprise, Survalent & PSE (Power SCADA Expert) software.
•Enabling communication with third-party devices (GE relays, SEL relays and SCOUT RTU) by using different third-party protocols i.e. MODBUS & DNP.
•Verify server to device communications and configure new power meter settings.
•Preparation of documents like NMR, NCR, SPDP.
•Ability to read design specifications and technical drawings.
•Coordinate with project team members for smooth execution of work at work site.
Projects:
•Khursaniyah Gas Plant (Aramco)
Role: Project Engineer
Client: Bachtel and Technip
•Shedgum Gas Plant (Aramco)
Role: Project Engineer
Client: Aramco
•Khurais Gas Plant (Aramco)
Role: Project Engineer
Client: Aramco
•Riyadh Refinery (Aramco)
Role: Project Engineer
Client: Osais
•Abu Ali Gas Plant (Aramco)
Role: Project Engineer
Client: Carlo Gawazzi (Bonnati)
•Juya’ma Gas Plant (Aramco)
Role: Project Engineer
Client: MMG
•Modern Industries Company (Proctor & Gamble P&G)
Role: Project Engineer
Client: MIC
• Manage complete MS Exchange Server 2003.
• Manage ISA server.
• Manage complete enterprise server and IT network
• Perform daily backups, replication and recovery
• Install server / network patches when necessary
• Monitor and manage network security and virus protection
• Provide network assistance to remote users using VPN, FTP and WAN.
• Responsible for receiving and logging incoming hardware, software, maintenance issues into Remedy
• Maintain network backup of all directories, files, security and rights; coordinate offsite archival of for backup storage
• Install, upgrade, and configure network printing, directory structures, rights, security, software, wiring, switches, routing, gateways, wireless supporting the network backbone
ISO Experience
• Started working in ISO/QMS department, when Giant Stores planned for ISO 9002 certification. My job included :
• Worked on basic phase of collecting raw information of I.T Department. Arranging the collected information in formal documentation
• Writing processes and Procedures of I.T Department.
• Making flow charts, using MS Visio, made different types of flow charts from simple
plain to cross functional multi band flow charts
Attended training workshops regarding ISO.
Worked as a Oracle Programmer in development team of Sunset Beach to create new and modify existing Applications, Reports, forms, tp's (transaction processes) and as a junior DBA in implementation team to create, configure, upgrade, backup, recover, tune, monitor and maintain Oracle 8i database(s). Support the Development Team, during development and testing.
Planned, designed and implemented complete Windows based Point Of Sales system (Pixel Point). System is based on 50 POS Terminals. Still in use by SSB.
Lead Business Continuity & Disaster Recovery Project, Analyzed & Validated business critical processes & IT resources, Prioritized vital IT resources and defined RTO & RPO.
•Ensuring the goals of ITIL Service Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA; detecting, logging, categorising and prioritizing incidents; providing initial Incident Support.
•Estimating project costs, prepared project plans and status reports. Leading the development of requisitions, bids, and specifications, and the negotiation, administration, and evaluation of contracts for equipment and services.
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