Ghazi Buaisha, Customer Services Manager

Ghazi Buaisha

Customer Services Manager

International Port Services

Location
Saudi Arabia - Eastern Province
Education
Bachelor's degree, Majoring in Marketing and Management.
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

Customer Services Manager at International Port Services
  • Saudi Arabia - Dammam
  • My current job since May 2018

Multi tasking work , account management for shipping line, business forcasts, maintain the relationship with our clients, arrangements company meeting with our clients, monitoring the service we provided to our clients, vocal point between internal customer and outside .

Asst.Commercial Manager at International Port Services
  • Saudi Arabia - Dammam
  • June 2015 to April 2018

Asst.Commercial Manager from Jan 2015
Looking after shipping line contract
Develop new business for terminal
ensure to providing best services to our clients

Commercial Officer at International Port Services
  • Saudi Arabia
  • June 2011 to January 2015

Commercial Officer
Account Management of shipping line & top importer & exporter
Follow-up the company's Client and shipping lines
Statistics level of work productivity in the container terminal of the company
Attend exhibitions to introduce the services of the company
Monitor the performance of shipping lines at our terminal

Commercial Coordinator in Logistic Department at Yusuf Bin Ahmed Kanoo CO
  • Saudi Arabia - Eastern Province
  • July 2004 to April 2011

Major responsibility
Sabic contract
Quality coordinator for IP Section
Develop the business with Sabic under this contract
Follow-up with staff to apply ISO Quality system
Coordination with international suppliers

Senior Management trainee at Eastern Province Cement Co
  • Saudi Arabia - Eastern Province
  • October 2003 to March 2004

Marketing department of Easter Province Cement Co:

Making Marketing report for major clients.
Making marketing research about competitor sale prices.
Making Daily report for whole sales.

registration coordinator at Technical College as part time job
  • Saudi Arabia - Eastern Province
  • February 2002 to April 2003

Working in financial department as pay roll casher.
Working in enrollment and student relation department as registration coordinator.

Education

Bachelor's degree, Majoring in Marketing and Management.
  • at Arab Academy for Science, Technology and Maritime Transport
  • July 2009
Diploma, Certification/diploma, Marketing,
  • at DammamTechnical College
  • June 2003

Specialties & Skills

Project Management
Marketing Mix
Problem Solving
Administration
Marketing
Excellence experience in public relations & communication both in Commercial & Social Environment
Excellence experience in solving problem and conflict casessales and government issues in
Hard working & capable to learn more
Excellence marketing skills

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Training and Certifications

International business program (Training)
Training Institute:
Marcus Evans linguarama
Date Attended:
March 2019
Duration:
45 hours
Port and Terminal Management E-learning (Certificate)
Crucial conversation (Certificate)
Date Attended:
November 2016
Growing business through numbers (Training)
Training Institute:
Lvey business school at Western University
Date Attended:
November 2016
Duration:
21 hours
english cource (Certificate)
Date Attended:
December 2003
Valid Until:
January 2004
المساعد الإداري الناجح successful administrative assistant (Certificate)
Date Attended:
April 2013
Valid Until:
May 2013
دورة تدريبية في التخطيط (Certificate)
Date Attended:
April 2013
Valid Until:
April 2013