Senior Consultant
KSA
مجموع سنوات الخبرة :17 years, 9 أشهر
Recruitment / Manpower planning: Work closely with partners to understand recruitment requirements of the Firm and coordinate accordingly. Conduct interviews for all staff levels and produce the final successful candidate list to MP. Liaise with external recruitment market as required. Ensure each new hire has strong support from the offer management stage to actual induction process. This includes working with relevant team members across multiple teams on managing the logistics amongst various jurisdictions. This is to be considered as a heavy assignment that needs prior experience and excellent decision making skills.
•In consultation with the MP and the relevant Partners, prepare and implement the annual HR Plan to support the overall strategic aims and objectives of the Board.
•Develop, implement and maintain HR policies and procedures vs. local regulations, to ensure effective, fair and consistent management of staff and ensure that the staff handbook is comprehensive and up-to-date.
•Communicate relevant information, major/key changes occurring in the company, and employee career life to the appropriate audience.
•Design and manage the employee induction program joiners and staff leaving process.
•Monitor HR trends throughout the company and provide management information on Key Performance Indicators to the Management Team as appropriate.
•HR Administration: Employment contract management. Ensure all contractual changes and employee files are kept up to date. Monitor sickness absence, advising line managers and supervisors where sickness levels are of a concern. Manage leaver administration; end of service benefits etc.
•HR Systems & MI: Ensure HR Systems are up to date. Ensure monthly payroll is accurate. Monthly HR reporting.
•Performance Management: Assist with the management of the performance review timetable and process for all staff. Support teams with conducting the reviews.
•Learning & Development: Support with the coordination of any training held locally: Develop and manage the regional Training Needs analysis: Develop the L&D offering to the region more so going forward: Work with the relevant team members on the induction process to ensure each new hire has a strong start to their career with the Firm.
•Employee Relations / Policy: Be the ‘go to’ for local employment policy and legislative framework advice. Conduct new starter and exit interviews as appropriate. Update GOSI and related systems according to the requirements.
•Trainees/Internship: Support with recruitment and on boarding of interns. Manage performance whilst in role and relationship going forward if potential future recruit.
Identify, design and implement strategic HR projects, and liaise closely with the Accounts Department.
•Support seniors and line managers, providing them with expert guidance, coaching and support on the full range of HR activities, in order to ensure a consistent and fair approach to people management throughout the Company.
•Manage investigations, disciplinary and grievance matters in conjunction with relevant managers.
•In consultation with line managers, manage the career of employees according to the company’s strategy, and develop action plans based on the People Review and performance of our employees correspondingly (training, recruiting, termination, mentoring, promotion, salary review, …) and monitor related costs against budget.
•Represent HR and participate in various internal/external groups and committees across the company.
•Improve employees relations
& Patient Relationships Supervisor
•Meet & greet the patients first when they step into the health care unit.
•Furnishing the patients with information and solutions on preliminary non-medical issues on which they might need someone to offer adequate information.
•Scheduling appointments, organizing the facility's calendars in order to maintain perfect coordination of the medical unit.
•Processing of patient's documents related to their admission and discharge, which helps to keep a track of their period of stay in the health care unit.
•Maintaining and organizing of patient's records thereby responsibly keeping the patient's records organized.
•Creating and recording database for new patients and also ensuring that the lab reports are being regularly checked by the physicians.
•Supervising different services of the healthcare unit specially, during the time of emergency in order to operate it perfectly.
Led several key projects related to HR disciplines such as:
•HR Transformation and HR Transition Projects.
•Talent Management Program (An OD intervention): Structured a Training and Development Program to manage talents within current staff and to train fresh graduates to become fully skilled to enter the market. The mission of the program is to arm Marsh staff with the knowledge that makes them leaders in their fields. My role was to structure this program with one of the board members of Marsh and to work through the whole program until it is completed, approved, & implemented.
The Program constitutes of 3 phases, which are:
• Phase I: Training phase.
• Phase II: Development phase.
• Phase III: Evaluation phase.
•Talent Development for Senior Associates/Counselors: responsible for coaching the individuals, facilitating and supporting their professional development within their career path.
•M&A (Mergers & Acquisitions): MMC acquired HSBC brokerage globally, where I fit in this project as the key person to handle the administration/legal requirements part of the acquisition with Lawyers and other board members to facilitate obtaining these documents to ensure that the acquisition is running smoothly and as per the plan.
•Learning & Development: Assisted heavily in producing training modules for Job Seekers and development modules for current staff relevant to their roles within the business to release their potential. Constituted with other senior L&D coaches the review and evaluation panel to continuously evaluate effectiveness of Learning and Development solutions to improve their impact on business excellence and performance.
•Regional Integration Plan with other offices of A&O in the ME.
