Project Manager
British Gas
Total years of experience :19 years, 10 Months
Working on small, medium and large scales projects to plan, monitor and control, deliver and complete stages.
Implementing the PRINCE2 practice throughout the different projects.
Working on the most growing department in the business to support the operations, working to assist customers with
their claims and coordinate the business aim to the customer’s best interest.
Liaise with internal and external stakeholders.
Look at the different opportunities to drive the department sales.
Support different coordinators to help in the department activities.
Liaise with different department to produce a resolution that suite the landlords and business.
Working in a specialised multi lingual highly trained environment to;
Formulating sales packages and managing customers accounts based on customers’ needs in a leading reservation centre in the hospitality industry.
Work towards the companies’ goals to achieve a high level of customer satisfaction and provide an excellent image of the group, to achieve and maintain customer loyalty.
Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Providing an ad hoc support to varies international projects to a senior project manager.
Work on different systems to achieve successful aims, while working towards targets.
Involved in the research, development and the initiation of the business right from formulating the project scope, fund raising, and procurement to having a full functional business.
Working on all stages of the lifecycle of various projects.
Working with different stakeholders to ensure success of the projects and ensure all risks are identified, analysed, managed and kept under control
Scheduling and budgeting for medium size projects.
Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
Achievement of weekly, monthly and yearly sale targets, through different monitoring and control techniques and tools within the organisation procedures and methodologies.
Propose new projects to improve the business and completing the start-up stage.
Establishing, managing and maintaining an information and communication system, ensuring compliance with the organisations’ structure.
Temporary, part-time contract, an offer for full-time position being declined due to university upcoming exams and commitment.
Working under pressure to deliver the Cisco CCNA curriculum in a simple and understandable method to meet the Cisco expectation and bring the class up to schedule.
((Merit)) Studying in the first APM accredited institute in the UK to achieve a prestigious master degree in Project Management to encompass competencies, skills and knowledge required for most management roles today. The processes are the same across the world and this course caters for all project management discipline
PRINCE2 Practitioner
2.1 Hons. Dissertation: To help detect and minimize plagiarism in higher education. Final application met functional and non-functional specifications and has been adopted by the university with further rollout to other institutions anticipated.
This was aprepration to the Degree in software. the course covered many areas like programming, electronics design, graphic and ecnomics.