Hany Amer, Training Operations Officer

Hany Amer

Training Operations Officer

Jarir Marketing Co.

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, English
Experience
22 years, 5 Months

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Work Experience

Total years of experience :22 years, 5 Months

Training Operations Officer at Jarir Marketing Co.
  • Saudi Arabia - Riyadh
  • My current job since January 2011

 Conduct orientation programs for the newly hired to ensure their full awareness with company profile, vision, mission and strategy, policies and procedures and quality standards.
 Conduct and co-ordinate training activities and design training materials
 Monitor On the Job Training Programs.
 Contact several training providers to find their availability to implement training needed in an appropriate way as per the External training Plan
 Audit on regular basis employees training files to ensure its completeness to be used as a reference for further more
 Monitor training implementation process to ensure process efficiency.
 Coordinate and Manage POS Training Schedules (Product
Orientation Seminars) with Suppliers and Vendors in co ordination with Purchasing Department.
 Prepare and execute training reports as required.
 Evaluate all training activities to ensure its efficiency.
 Conduct training needs assessments, analyze results and recommend suitable training programs to fill in performance gaps
 Assist in the development of annual training plan
 Design and develop training and instructional materials as required
 Coordinate / organize training activities delivered by external training providers
 Work with Line managers to evaluate performance improvement following training activities and recommend changes to improve results
 Assess the performance of external service providers
 Prepare 360-degree feedback that allows employees to assess strengths and weakness in their workplace performance, interpersonal communication and/or management style with a focus on individual and organizational development.
 Create, design, and update company forms using different applications to support and improve company procedures, guidelines, and regulations.
 Translate governmental documents and all types of offer letters and memorandums from English to Arabic and vice-versa.

Training Coordinator at Jarir Marketing Co.
  • Saudi Arabia - Riyadh
  • January 2008 to December 2010

 Plan, direct, or coordinate the training and development activities and staff of
The organization.
 Identify training and development needs within an organization through Job
analysis, appraisal schemes and regular consultation with business managers and
HR departments.
 Conduct or arrange for ongoing technical training and personal development
Classes for staff members.
 Develop and organize training manuals, multimedia visual aids, and other
Educational materials.

Training Assistant at Jarir Marketing Co.
  • Saudi Arabia - Riyadh
  • August 2005 to December 2007

 Conduct orientation sessions and arrange on-the-job training for new hires
 Prepare training documentation such as training manuals, hand notes for participants, questionnaires and other support materials
 Schedule training sessions and send notification to participants
 Coordinate the preparation of training sessions, find training rooms, ensure all necessary equipment and catering arrangements as well
 Inform participants or employees about training demands and other important aspects
 Keep records about each training course and also participants
 Preparing and distributing training certificates for those who attended the class

Teacher, English as a Foreign Language (Private) at Private
  • Saudi Arabia
  • November 2001 to July 2005

 Preparing classroom and coursework materials, homework assignments, and handouts.
 Developing English lesson plans in line with the National Curriculum.

Teacher, Computer Science at Lucky Star Est.
  • Saudi Arabia - Dammam
  • January 2003 to May 2004

 Teach students to understand and be able to use computers
 Design and develop computer instructional material
 Monitor, evaluate and grade students

Education

Bachelor's degree, English
  • at College of Education, Mansoura University
  • November 2001

Bachelor of Arts and Education

Specialties & Skills

Business Management
Soft Skills
Administrative & Support Services
Humanities & Social Services
Human Resources
Communication skills
Research skills
Translation
Typing (Arabic & English )
Interpersonal skills
Designing and Drawing

Languages

English
Expert
French
Beginner

Memberships

HRD Academy
  • Participant, Trainer, Academy Member,
  • June 2007

Training and Certifications

Thomas PPA Awareness workshop (Training)
Training Institute:
Prime Human Resources Solutions
Date Attended:
April 2013
Strategic Planning (Training)
Training Institute:
Alpha UK (Dubai)
Date Attended:
June 2007
Duration:
10 hours
International Computer Driving License (ICDL) (Training)
Training Institute:
Mansoura University, Egypt
Date Attended:
September 2004
Leadership Skills (Training)
Training Institute:
Alpha UK (Dubai)
Date Attended:
June 2007
Duration:
10 hours
Train the Trainer, Certified Trainer issued by HRD Academy (Training)
Training Institute:
Alpha UK (Dubai)
Date Attended:
June 2007
Duration:
60 hours
Seven Quality Tools (Training)
Training Institute:
Alpha UK (Dubai)
Date Attended:
June 2007
Duration:
10 hours