Total Years of Experience: 4 Years, 9 Months
January 2010
To January 2013
Customer Care Agent
at Vodafone
Location :
Egypt - Cairo
Period 1/2010 - Till now
Occupatin or Position Customer Care Agent.
Main Activities and Responsibilities
interact with customers to provide information in response to inquires about products and services & handle and resolve customer's complaints.
Occupatin or Position Customer Care Agent.
Main Activities and Responsibilities
interact with customers to provide information in response to inquires about products and services & handle and resolve customer's complaints.
March 2009
To November 2009
Customer service as front office operator
at moveinpick
Location :
Egypt - Cairo
Name and address of Employer Moveinpick Hotel
Period 03/2009 - 11/2009
Occupatin or Position Customer service as front office operator.
Main Activities and Responsibilities Receiving and transferring all incoming and outgoing telephone calls, faxes, wake-up calls.
Period 03/2009 - 11/2009
Occupatin or Position Customer service as front office operator.
Main Activities and Responsibilities Receiving and transferring all incoming and outgoing telephone calls, faxes, wake-up calls.
February 2008
To February 2008
Custom clearing agent
at Mövenpick Heliopolis Hotel
Location :
Egypt
Name and address of Employer Trevite for shipping and logistic solutions, Mokattam, Cairo, egypt
Period 2/2008 - 9/2008
Occupatin or Position Custom clearing agent.
Main Activities and Responsibilities
Agreement with the firms on the amount of cargo to be transferred and to know the place with determining the time of the transfer
.
Period 2/2008 - 9/2008
Occupatin or Position Custom clearing agent.
Main Activities and Responsibilities
Agreement with the firms on the amount of cargo to be transferred and to know the place with determining the time of the transfer
.
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