Manager Operations / MIS
International Consumer Products Ltd.
Total years of experience :32 years, 6 Months
• Recommended & supervised the implementation of an online billing and registration system, which automated previous manual and paper driven tasks; substantially improved registration reliability, and automated the collection and billing process.
• Facilitated improved customer relations by quickly discerning needs and resolving issues according to customer expectations.
• Processed millions of units annually while managing hundreds of SKUs, ensuring appropriate product was sent to distributions locations nationwide.
• Improved the employee retention rate by 20% through the implementation of employee recognition programs and creating a pleasant and professional work environment.
• Provided timely collections and payment support for trade vendors and customers.
•ccounts in ERP, implementing new deals, providing valuable solutions to bnd conflicts.
• Coordinated a new cross-functional monthly reporting process, which required routine cooperation between three different departments for the first time.
• Developed process flows and completed knowledge transfer of processes and procedures.
• Develop & implement quarterly / monthly production, inventory and transfer plans.
• Create weekly production schedules of ‘make to stock’ items and amend production schedules to accommodate ‘make to order’ requests.
• Monitor finished goods inventory levels and schedule transfers to outside warehouses.
Successfully led a cross-functional team of IT staff and functional anagers through the integration of ERP and POS transaction operations.
•Developed standardized operating practices and procedures.
•Azed sales volumes and created forecasts in order to leverage market trends and minimize the impacts of seasonal downturns.
• Maintain all records of sales & issuance of Sales Tax Invoices and concerned reports.
• Preparation of Coding Schemes for Inventory of Raw, Packing & Finished Goods.
• To Assist Manager MIS regarding different matters concerning to MIS & EDP department with regards to software & hardware problems.
• Compile monthly MIS Book for Management. (Analysis reports)