System engineer
Nelt Co.
Total years of experience :26 years, 6 Months
Managing complex virtualized ICT environment (150 servers, 3000 users in 8 countries, 2 continents) and centralized enterprise storage system (5 clusters), leading transition to MetroCluster DR/BC, development and compliance assessment, defining DR operational standards and procedures, design and deployment of vSphere hosts and physical servers (Lenovo Flex, IBM Blade Center, IBM x-Series), SAN management (Brocade), provisioning of critical infrastructure resources, data management and protection design (snapshots, a/synchronous replication, backup, D2D, Tape Libraries), MS Windows Server 2008/2012 administration, AD (5 domains, 20 AD sites), DNS, GPO, SCCM, SAP Basis metering, CUA administration, SAP server deployment, contributing to technology roadmap development, maintaining auxiliary NAS devices, troubleshooting and providing overall L3 technical support.
Coalesced pre/post-sales activities, analysis of environmental and equipment configurations for critical corporate resources, generating project proposals, recommending disaster avoidance measures, audit of application backup policies to meet recovery SLA demands, technology research and assessment, HW/SW integration, scripts and utilities testing, delivering demos and PoC, improving monitoring and alerting capabilities, technical requests handling, user training and customer support.
Certificates and training:
NetApp Accredited Storage Architect Program (ASAP), NetApp Certified Implementation Engineer (NCIE-SAN), NetApp Data Management Administrator (NCDA), NetApp Accredited Sales Professional (NASP), EMC SE & Sales engineer, Syncsort DPX and NSB integrator, VMware Technical & Sales Professional, Fujitsu Storage Systems Engineer.
Leading technical negotiations, environmental policy design, certification procedures layout, connectivity planning, quality appraisal and initial field tests of provisioned HW/SW, scheduling required upgrades, performance tuning, managing and resolving problems identified by key accounts, ensuring core applications ability to failover to an alternate server, L1 and L2 support, providing formal training for customers, tech evaluation, liaising with other departments, warranty and after-sales issues handling, reporting progress to upper management.
Vendor and third-party products evaluation, resolution of problems identified by system admins, documentation of operational procedures, implemeting changes to technical standards, diagnostics and acquisition of RMA equipment, lifecycle management, cataloging maintenance and QA testing, other administrative functions.
Assembly and delivery of computing systems and other equipment, backup administration, performance monitoring, troubleshooting hardware and software problems, local network administration, providing support for e-banking activities.