Ihab Singer

IT Manager at IBC

• Lebanon - Saidon
• My current job since December 2018

Senior IT Consultant at EDM

• Lebanon - Beirut
• January 2017 to December 2018

System Administrator at Saudi Oger Ltd

• Saudi Arabia - Riyadh
• August 2009 to January 2017

 IT infrastructure designing, planning, implementing and development.
 Manages day-to-day operations by monitoring system performance, configuration, maintenance and repair.
 Render technical support and conduct training sessions to IT staff in different regions and end- users when necessary.
 Verify integrity & availability of hardware, server resources, systems & key processes.
 Monitor, troubleshoot hardware issues and coordinate with hardware vendor’s technical support.
 Create documentation detailing procedures for use by more junior staff.
 Install or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage in accordance with standards of project requirements.
 Perform system backups and recovery procedures using EMC Networker.
 Manage and administrate Citrix Environment, XEN, XENNAP, Provisioning, Web interface, etc…
 Troubleshoot, test and publish end user software’s and applications through Citrix and RDWEB.
 Install and configure roles and services such as IIS, AD, Clustering, KMS, etc…
 Expertise in administrating File, FTP, and Print servers.
 Manage and administrate Hyper-V infrastructure.
 Maintain and manage of Microsoft Active Directory Environments.
 Microsoft Hyper-V server, create virtual machines, cluster, etc...
 Manage and administrate of Microsoft Exchange and email gateway servers.
 Maintain Enterprise SAN environments, such as EMC VNX 5300, Dell EqualLogic, MD modules.
 Manage Microsoft SQL Server.
 Manage DNS, DHCP, and NTP servers.
 Administrate Kaspersky Enterprise Security, updates, packages, clients, configuration, etc…
 Manage Blackberry Enterprise server, accounts, troubleshooting, synchronization, etc…
 Threat Management Gateway, VPN, publishing, firewall configuration, proxy, etc…