issam khmiri

➢ Facilitating a pleasant and hassle free experience for every customer.
➢ Ability to build a new customer-relationship based on good service and confidence.
➢ Worked with the store manager to ensure merchandise changes aligned with sales patterns.

➢ following the daily management roles and operations
➢ Dealing with customers with different nationalities and languages.
➢ Contributing with the team to achieve the daily, weekly & monthly targets.
➢ Handling items repair and customer complaint.
➢ Managing the staff duties.
➢ Inform customers about new stock /maintaining data base of customer.
➢ Checking availability of stock Ordering of new stock and communicating with the warehouse
➢ Handling cash counter /Filling documents manually and electronically.

DUBAI FESTIVAL CITY (DUBAI UAE)
Sales Support Assistant
Costa Blanca Fashion Shop
November 2008-July 2009
Job Description:
➢ Helping the customer by translating their requests to the management
➢ Assisted the store manager in the balancing of the account books at the end of every working day.
➢ Monitor and control high level of customer service.
➢ Always trying to find the solutions to increase the sales of the shop.
➢ In charge of the opening and closing of the store.
➢ Dividing the monthly targets among the teams
➢ Formed the link between the staff and the management
➢ Other responsibilities include developing, implementing and monitoring store prospecting plans to increase sales.
➢ Developing client relationship.

RETAIL GROUP GULF (Dubai Festival City)
SALES EXECUTIVE
HOWARD'S STORAGE WORLD
December 2007-November 2008
Job Description:
➢ Provide product details interest the customer.
➢ Forward commands from the customers to head office.
➢ Attending the customer enquiries and complains.
➢ Good selling skills and Excellent interpersonal skills
➢ Superior customer service and problem solving capability and Meet exceed targets, Merchandising and stock inventory control.

SHANGRI-LA HOTEL RESTAURANT (DUBAI, UAE)
DESK CLERK AND CASHIER
December 2006-October 2007
Job Description:
➢ Overseeing the preparation food and beverages and ensuring that the servings are appropriate.
➢ Responsible for checking guests in and out.
➢ Served guests refreshments and meals.
➢ Assisted guests regarding the issues relating the provided services
➢ Attended to clients needs.
➢ Ensuring that hygiene and sanitation is maintained at high standards within the restaurant.
➢ Resolving customer grievances about quality of food or other services.
➢ Kept records of client transactions.
➢ Assisting the restaurant manager in handling cash receipts
➢ Assisting in remitting of cash deposits to the bank.