Jafna Tamer, Wealth Manager

Jafna Tamer

Wealth Manager

Seguro wealth management

Location
United Arab Emirates - Dubai
Education
Master's degree, Digital Marketing
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Wealth Manager at Seguro wealth management
  • United Arab Emirates - Dubai
  • My current job since June 2019
Marketing and PR Manager at Zaher el Baylasan
  • United Arab Emirates - Dubai
  • September 2013 to February 2018

The role involved a wide range of Marketing and Public relation skills, Responsible for creating, implementing and measuring the success of:

Comprehensive marketing, communications and public relations program that will enhance the Organization’s image and position within the marketplace and the general public, and facilitate internal and external communications; and all Organization marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth. 

Ensure articulation of Organization’s desired image and position, assure consistent communication of image and position throughout the Organization, and assure communication of image and position to all constituencies, both internal and external. 

Responsible for editorial direction, design, production and distribution of all Organization publications. 

Coordinate media interest in the Organization and ensure regular contact with target media and appropriate response to media requests. 

Act as the Organization’s representative with the media. 

Coordinate the appearance of all Organization print and electronic materials such as letterhead, use of logo, brochures, etc. 

Develop, coordinate and oversee programs, technical assistance and resource materials to assist chapters in the marketing, communications and positioning of their activities . 

Provide counsel to chapters on marketing, communications and public relations. 

Ensure that the Organization regularly conducts relevant market research and coordinate and oversee this activity Monitor trends. 

Leads projects as assigned, such as cause-related marketing and special events.

Sr.Sales Support Executive at First Gulf Bank
  • United Arab Emirates - Dubai
  • May 2012 to July 2013

Promoting and develop Branches within UAE, acting as a central contact with various segments internally and externally
Provide effective strategic and Sales support for developing business within Bank target sector to all Branches within the UAE

Train and improve 20 Branches ( within UAE ) with the product knowledge, Market Strategy and smart sale technique

Plan, coach and evaluate employees, translate targets into "smart" objectives 

Motivating and evaluating and lead the products function

Find the different ways to improve the products and training process

Work closely with the head and senior managements to improve the retail business and clients relationship

Reach and achieve the sufficient goals for the agreed target

Cooperate with the necessary channels via emails, call, visits, and internal mails for accomplish work.

Sr. Collection agent -Risk Retail Dept at Commercial Bank of Qatar
  • Qatar - Doha
  • May 2009 to November 2010

Working as Collection agent for Collection Dept.(CBQ), to deliver Collection job and tasks for Collection and Risk Management. The role involved a wide range of activities relevant CBQ Objectives and Targets:

Ensure that the laid-down collections processes are strictly adhered to.

Make filed visits, calls, and repeated follow ups to arrange for early regularization of accounts attends to customers enquiries relating to defaults.

Early identification of problematic accounts and follow up for regularization.

Achieve monthly sales and collection target as per KPI

Sr.Customer Service agent at Commercial Bank of Qatar
  • Other
  • February 2007 to May 2009

• Operating Basic liabilities business accounts, account opening, liaising servicing customers inquiring and transacting with the branch.
• Issuing cheque books.

• Walking Customer Service and trouble -shooting.

• Handling the VIP and Privet Client.

• Handling various service tasks related to the bank business

• Opening new accounts and issuing new credit cards and loans.

• Advising the customer with our offers in wealth management, and Mortgage loans.

• Increase the number of branch business accounts

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information

• Providing all Client with :Statements, invoices, billing statements, Credit Cards invoices and explaining to customer what items on the invoice or statement are

Marketing & P.R Manager at Layalina Magazine
  • Other
  • January 2005 to September 2006

 Developing and maintaining business accounts and relationship with clients (VIP’s, Companies, & Hotels etc.)
 Establish productive relationships with people at all levels
 Creating and manages corporate hospitality events for media representatives.
 Creating media information kits and develops these in English and Arabic
 Cover and manage the business meetings, Events, Exhibitions, Launching and Conferences etc. in Qatar.
 Manage and organize: Design department, photos and digital images & Sales department.
 Supervise the distribution of the magazine.
 Manage and supervise Magazine Advertisements.
 Dealing and Cooperate with National Qatar Tv and Radio
 Helping the Marketing Director to prepare the monthly and annual budget
 Prepare the marketing plan and discuss it with the high management group member
 Writing & editing the Magazine’s opening, subjects, articles and interviews

PR executive at Venture Gulf Co
  • Qatar - Doha
  • April 2003 to May 2004

workiing with the US Base in AlUdaid Airforce

Education

Master's degree, Digital Marketing
  • at Digital Vidya
  • April 2016
Diploma,
  • at North atlantic College -Qatar
  • May 2008

Marketing of Banking

High school or equivalent, High school
  • at Qatar High School for Girls
  • June 1995

Bayt Tests

Negotiations Skills Test
Score 72%

Specialties & Skills

Marketing Communications Planning
Problem Solving
Soft Skills
Customer Support
Digital Marketing
questioning skills
 Organized
communication
planning
problems solving
problems solving

Languages

English
Expert
Arabic
Expert

Hobbies

  • animal and pets care
    helping reducing animals in the street and rescue them from danger and fostering dogs and street cats till they find adoption home helping animals babes to find fostering home or adoption helping stopping treating animals as a dumped thing helping the animals shelters by donating some food and toys
  • day care and nursery parents helper