Senior Manager
Standard Chartered Bank
مجموع سنوات الخبرة :14 years, 5 أشهر
• Building New Relationship with the corporate for Salary Accounts
• Identify business opportunities by identifying prospects and evaluating their potentential : researching and analyzing sales options
• Penetrating into the corporate for a higher market share and to ensuring increasing retention of customers.
• Managing client relationship management functions, which included promoting enduring relationships with a diverse clientele.
• Promote different products by conducting Events in the corporates.
• Preparation of reports and establishing and enforcing organizational quality service standards
• Maintaining professional standards by attending educational workshop: establishing personal networks: participating in social & professional activities
• Contributing to team effort by accomplishing related results as needed.
• Encouraging maximize usage of all facilities to maximize sales
• Ensuring that we are in sync with the target audience following proper KYC norms and updating the team with any update on policies, procedure and process.
Standard Chartered Bank Dec, 2012 to Till Date.
Designation: Senior Manager - Employee Banking
Description: • Building New Relationship with the corporate for Salary Accounts.
• Handling key Clients like ITC Ltd, ITC Infotech, Tata Steel, Tata Steel & Production Distribution Ltd, TCG Lifesciences, Titan Company Ltd to name a few.
• Identify business opportunities by identifying prospects and evaluating their potential: researching and analyzing sales options
• Penetrating into the corporate for a higher market share and to ensuring increasing retention of customers.
• Managing client relationship management functions, which included promoting enduring relationships with a diverse clientele.
• Promote different products by conducting Events in the corporates.
• Preparation of reports and establishing and enforcing organizational quality service standards
• Maintaining professional standards by attending educational workshop: establishing personal networks: participating in social & professional activities
• Contributing to team effort by accomplishing related results as needed.
• Encouraging maximize usage of all facilities to maximize sales
• Ensuring that we are in sync with the target audience following proper KYC norms and updating the team with any update on policies, procedure and process.
ICICI Bank Ltd June, 2011 to Dec, 2012.
Designation: Branch Sales Manager- Salary Accounts
Description: • A self driven Team Leader ensuring that All Line of Business is achieved by the team.
• Ensuring the productivity of the team is met.
• Promoting activities inside the premises of Corporates for Brand/Product Awareness and Generation of Prospects.
• Acquiring and Servicing Corporate Clients.
• Maintaining the CASA Ratio.
• Promoting the Products through regular campaigns held at potential places.
• Maintaining a continuous track of MIS and distributing targets appropriately.
• Maintaining the desired Float in Salary Account.
• Reporting to Regional Head on Daily Basis.
• Ensuring that All Line of Business is achieved by the team.
• Promoting activities inside the premises of Corporates for Brand/Product Awareness and Generation of Prospects.
• Acquiring and Servicing Corporate Clients.
• Maintaining the CASA Ratio.
• Promoting the Products through regular campaigns held at potential places.
• Maintaining a continuous track of MIS and distributing targets appropriately.
• Maintaining the desired Float in Salary Account.
• Reporting to Regional Head on Daily Basis.
Future Generali India Insurance, Kolkata Apr, 2010 to June, 2011.
Designation: Executive- Corporate Sales
Description:
• Ensuring that superior business standards are achieved by guiding a team of Direct Sales Agent's and coordinating with the team for a deeper penetration into newer geographical territories.
• Ensuring that the targets are accomplished by effectively recruiting, developing a team of Direct Sales Agent's and motivating them through innovative incentive schemes or attractive packages.
• Executing collaborations with the motor dealers for generating bulk business opportunities.
• Execution of weekly Campaigns for awareness of the new Brand of the company, hence increasing the familiarity of the Brand with the People at large.
• Promoting the brand by conceptualizing innovative promotional campaigns and implementing them with success.
• Maintaining a cordial relationship base with the customers and corporate by offering pro active service and organizing product awareness campaigns for educating the customers.
• Responsible for maintaining a daily MIS and making direct calls to the clients.
• Successfully achieved a target of more than 80% within three months of posting in Guwahati, by expanding the territories in Assam, Arunachal Pradesh and Meghalaya.
• Received the award of value champion of the month- Jul, 2010 in the North East Region.
• Ensuring that superior business standards are achieved by guiding a team of Direct Sales Agent’s and coordinating with the team for a deeper penetration into newer geographical territories.
• Ensuring that the targets are accomplished by effectively recruiting, developing a team of Direct Sales Agent’s and motivating them through innovative incentive schemes or attractive packages.
• Executing collaborations with the motor dealers for generating bulk business opportunities.
• Execution of weekly Campaigns for awareness of the new Brand of the company, hence increasing the familiarity of the Brand with the People at large.
• Promoting the brand by conceptualizing innovative promotional campaigns and implementing them with success.
• Maintaining a cordial relationship base with the customers and corporate by offering pro active service and organizing product awareness campaigns for educating the customers.
• Responsible for maintaining a daily MIS and making direct calls to the clients.
Summer Internship Project
Tata Motors Ltd., Jamshedpur Feb, 2009- May, 2009
Title of the Project: Rural Market Networking for Small Commercial Vehicles
Description: • Identified the customer contact points for the sale of small commercial vehicles in the rural markets of Jharkhand.
• Generated leads for the company by targeting reputed two wheeler dealers, distributors of FMCG products and manufacturers and participated actively in sales promotion campaigns.
• Instrumental in selling 3 small commercial vehicles of Tata Ace model and received a certificate of appreciation for the valuable contributions during the training period.
Management Research Project
Title of the Project: Customer Retention Strategies in Telecom Sector and Durable Goods Sector
Description: • Comparatively analyzed the competitive customer retention strategies adopted by companies in telecom and durable goods sector.
• Assessed the various service dimensions like tangibility, reliability, empathy, responsiveness, assurance and price in quantifiable terms by applying ranks in the order of importance and analyzed them.
• Applied the service quality gaps model in the telecom sector.
Additional Exposure
• Completed JCP in HDFC Bank- 1 Month Training program for Priority Relationship Banking.
Have specialised in Marketing & Finance with a Internship Programme wit Tata Motors
Year Degree Institute/University/Board CGPA/% 2010 M.B.A. IBS, Kolkata 6.95
Have completed B.Com from Pune, with specialization in Business Administration and Commerce
2008 B.Com University of Pune 68.91
2005 XIIth I.C.S.E. Board 74.50
2003 Xth I.C.S.E. Board 68.40 Co Curricular Activities • Served as a Student Council Member from class VI to X. • Represented School in Inter athletics Meet and won a gold medal in 4*100 (m) Relay. • Member of the Student Council for the batch of 2008-10 (IBS Kolkata)