Jake Lee Sapigao

• Managing 2 Stock Control Supervisor & 15 Inventory staffs.
• Managing, planning and implementing yearly stock take.
• Ensure inventory control for (more than 100 brands/with more than 30, 000 different SKU’s/around 12 million units).
• Preparing and sending stock take cut off time table 1 month prior to stock take date.
• Assign designated task to all stock take attendees.
• Submit stock take results and investigate stock take discrepancies.
• Provides solutions for system issues, inventory issues, Investigates Perpetual Inventory losses and daily discrepancies.
• Controls “Adjustment approval memo for stock disposal /physical and system disposal process” as per company policy.
• Manage and control daily perpetual inventory stock counting / inventory accuracy checks.
• Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
• Manage and maintain the company’s material and stocked product inventory including stock profiles and stock locations.
• Produce daily reports to ensure key critical areas of the stock system are controlled and any discrepancies addressed and resolved.
• Ensure works orders are correct and fully completed and that all stock has been allocated to the job correctly.
• Ensure integrity and accuracy of the stock management system.

• Develop, test, and implement mapping and configuration changes to accomplish business objectives.
• Resolve/improve WMS issues impacting task completion, response time, process control, and efficiency.
• Daily monitoring of interface files for both “Inbound and Outbound” shipments.
• Investigate & rectify issues regarding daily operational problems such as technical errors, interface error regarding receiving, picking and shipping.
• Daily reconciliation of ERP “Main host system SOH vs. LDC warehouse system SOH vs. Physical SOH”.
• Introduce and provides system training to new staff.
• Extract, analyze, and utilize data to monitor performance and plan improvements in warehouse related to WMS issues
• Identifies, tracks, and works with others to resolve project issues. Monitors and communicates project status to project team.
• Responsible for extracting data from systems to provide various reports to operational management.
• Communicates effectively with operations to identify needs and evaluate alternative business solutions.
• Administers all master data set up and changes in the system.
• Reviews system error logs, corrects the errors, and trouble shoots root cause.

WMS (MANHATTAN) SUPERUSER/INVENTORY M.H. ALSHAYA (July 2011-March2015)
Alshaya is one of the leading retail groups in the Middle East. The group have more than 2000 stores across 17 countries and more than 44 international brands like Debenhams, Mother care, H&M, Starbucks Coffee, Limited too, Peacocks, Boots etc.

• Support all functions within the LDC on a day to day basis.
• Liaise with Customer Service on quality issues which effect warehouse performance goals.
• Update LDC Manager on all current issues within the LDC on a daily basis.
• Troubleshoot Warehouse Users problems and resolving them.
• Ensuring that all processes are being carried out correctly, and dealing with problems and issues as they arise.
• Design, test and configure new WMS process.
• Provides training to new staffs/DC Supervisors in the operations on how to use WMS through receiving, picking & dispatching.
• Monitoring GRN (Goods receive note) and PCO (Pick confirmation) flow in the WMS for stock update in the main ERP System in Kuwait.
• Investigate & rectify issues regarding operational problems such as technical errors regarding receiving, picking and shipping procedure.
• Implement strategies and ideas to all operation team to meet their daily forecast.
• Guides & supervise operation team through WMS to avoid any issues regarding the system.
• Performing yearly stock take as per WMS brand.

• Supervise the team tasks such as Stock Receiving, Picking, Put-Away /Binning and Packing / Scanning.
• Supervise the off loading upon shipment arrival, checks shipment size and all documentation and assist in physical checking of all items in the shipment
• Resolving differences and discrepancies on stock receiving & Dispatching.
• Monitor the loading and dispatching process. Ensure that the orders are properly loaded into the delivery trucks


• Provides effective and efficient training for newly recruited staff.
• Inventory Management of the stocks in the warehouse.
• Maintains the warehouse area in a neat and orderly manner.
• Ensuring the entire safety of the Warehouse.
• Preparing and maintaining the daily activity reports, productivity reports, planning the vacation the staffs.
• Reporting to the Warehouse Manager and Operational Manager.