Room Service's Order Taker
AL Bustan Rotana Hotel
Total des années d'expérience :12 years, 11 Mois
- Cater to the demands and necessities of the guests
- Answer phone calls, take reservations, and hotel inquiries
- Maintain cleanliness of the service area
- Lead the guests to their desired tables
- Promote and up-sell in-house products
COMPASS GRUP (S) PTE LTD - Management Trainee (February - August 2010)
9 Changi South Street 3 #08-03 Singapore
(65) 63980188
• Associate through management to develop and improve managerial proficiencies
• Attend lecture, oral report, and undergo examinations and evaluations
• Accomplish a good standing mark in all areas under the management program
• Workout with company reports to learn how much the sales, gross profit and prepare inventory
• Help set policies inside the working place
During my tertiary years I was a member of Lyceum Tourism Organization. This organization enhanced our skills on how we deal with our guests and provide an extra mile for their needs through trainings and seminars. Furthermore, I was one of the few fortunate students to conduct my ON-Job-atraining in Sigapore in completion of my course. There, I worked with a catering company and I was assigned in front of the house to personaly assist our customers.