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Javaid Amin

IT Ops and Infra Manager

Dubai Islamic Bank

Location:
United Arab Emirates - Dubai
Education:
Master's degree, Computer Science
Experience:
28 years, 10 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  28 Years, 10 Months   

May 2019 To Present

IT Ops and Infra Manager

at Dubai Islamic Bank
Location : United Arab Emirates - Dubai
• Explore Latest Cloud Technologies and Digital Transformation Solutions.
• High Available Environments DEV / UAT / STG / PRD / DRS.
• Available CLOUD Levels IaaS / PaaS / SaaS.
• Private / Hybrid / Public Cloud.
• Manage Tech Refresh & Legacy OS/DB Upgrade Program.
• Collaborate with Tech Lead Vendors for R&D on Business Feasible System.
• Map Available Technologies with Business Requirements.
• Prepare and Propose Solution Benefits & ROI.
• Align Business and IT units towards Tech Upgrade Adaptations with POC.
• Manages and Delivers all Projects in Compliance with PMO framework.
• Ensures that all projects are delivered on time, within scope and within budget.
• Define and Finalize project scope, objectives and deliverables with concurrence of all relevant stakeholders.
• Ensures all Project Activities and Stages are Updated with Complete Documentation Upload on Enterprise Project Management System.
• Manage Project related SR, CR and IRs on ITSM Sys on ITIL Framework.
• Maintain Project status reports as required by management.
• Manages internal resources /third parties/vendors throughout Project Lifecycle to ensure success Project Completion.
• Maintain Regular communication with Senior Management on Stages and Status Progression of Projects and on all other Assigned Tasks.
• Manage changes to project scope, project schedule and project costs using appropriate verification tools and techniques.
• Perform risk management to minimize project risks. Report and escalate to management as needed.
• Manage Audit requirements by providing detailed business response on Audit observations.
• Collaborate with QA Dept to provide Evident Response/Trail against their Inquiries.
• Manage Positive relationship with Vendors and all stakeholders.
• Ensure all activities comply with policies & procedures of the Organization.
February 2006 To February 2019

IT Manager

at Azadea Group UAE
Location : United Arab Emirates - Dubai
• Achieves 99.8% Business Functional Continuation by Incident, Change, Service, Delivery & Support
Management on SLA of 4Hrs CTR with team on 24x7 standby.
• Ensures Business Expansion and Automaton Needs are fulfilled by Managing Implementation of IT Tactical & Strategic Plans.
• Provides Optimum IT Support and Services to Users by Managing Existing Resources Technologies.
• Ensures Compliance to Corporate IT Standards, Policies And Procedures.
• Achieves Improvement in User Productivity by Process Re-Engineering, Automation & Customization.
• Manages IT Personnel Resources and Organization’s IT Assets.
• Introduce New Technologies to Business by Extensive R&D to Ensure Right Technology at
Right Time is available to Support Business Growth.
• Recommends IT Budget to Business Owners and Manages expenses accordingly.
• Finalize Management Report with External & Internal Auditors for IT Audits.
• Performs IT Systems & Business Analysis.
• Maintains Positive Relationship with IT System Vendors, ISP And Consultants.
• Directs R&D and POC to Ensure Optimal System Selection for Organizational Needs.
• Manages UAT, Deployment & Training Projects to Ensure Successful Implementation of IT Systems.
• Manages Standardization of IT Technologies and Platforms used in Organization.
• Stringent Measures for IT System Security, High Availability Sys & Disaster Recovery Protocols.
February 2002 To February 2006

MIS Manager (Management Information Systems Manager)

at Azadea Group
Location : United Arab Emirates - Dubai
Manages EDP Team :-
EDP, Data Processing - Inventory Statistical Reporting
Retail POS Implementation, Troubleshoot and Support
PDA - Inventory Data Capture, Scanning and Processing
Designing Reports & DB Administration
February 2000 To February 2002

MIS Specialist (Management Information Systems Specialist)

at Azadea Group
Location : United Arab Emirates - Dubai
EDP, Data Processing - Inventory Statistical Reporting
Retail POS Implementation, Troubleshoot and Support
PDA - Inventory Data Capture, Scanning and Processing
Designing Reports & DB Administration

Education

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Let employers know more about your education; remember, be clear and concise.
December 2005

Master's degree, Computer Science

at Preston University USA - Ajman Campus
Location : United Arab Emirates - Ajman
Grade: 75 out of 100
.

Specialties & Skills

Business Intelligence

Digital Transformation

Data Center Architect

ITIL - Incident Management

15 Years’ Experience in managing IT Infrastructure, IT Support, IT Business Solutions and Telecom

CRM. Cloud. ERP, eComm

Telecommunications

IT Solutions

IT Project Management

IT Service Management

IT Technical Support

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Training and Certifications

Six Signma ( Training )

DMIAC
January 2006 (48 hours)

Staff Performance Management and Evaluation Workshop ( Training )

Leadership Dev Prog
March 2006 (24 hours)

Personality development Workshop. ( Training )

Leadership Dev Prog
May 2006 (24 hours)

SHL Competencies Assessment Workshop. ( Training )

Leadership Dev Prog
January 2007 (24 hours)

Strength Development Inventory Workshop. ( Training )

Leadership Dev Prog
March 2007 (22 hours)

ITIL - Service Foundation. ( Training )

Exec Training
May 2007 (40 hours)

- PMP - Project Management Professional. ( Training )

Exec Training
September 2007 (40 hours)

High Performance Teams Workshop. ( Training )

Performance Dev Prog
January 2008 (24 hours)

Behavioral Choices for Success. ( Training )

Leadership Dev Prog
November 2008 (24 hours)

Management Techniques & Style. ( Training )

Leadership Dev Prog
April 2009 (24 hours)

Leadership Skills ( Training )

Leadership Dev Prog
April 2010 (24 hours)

Senior Leadership Skills (Advanced Level). ( Training )

Leadership Dev Prog
March 2010 (24 hours)

Conflict Resolution Senior Management. ( Training )

Leadership Dev Prog
February 2011 (40 hours)

Senior Leadership Program I ( Training )

SLP
June 2011 (40 hours)

Senior Leadership Program II – Working with People ( Training )

SLP
October 2011 (40 hours)

Senior Leadership Program III – Strategic Management ( Training )

SLP
April 2012 (40 hours)

IT Project Management ( Training )

Meirc Training
May 2014 (24 hours)

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Computers & Cricket

Computers & Cricket

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