Teller Cashier
Al Dhafra exchange
Total des années d'expérience :12 years, 0 Mois
International city, Uae. since November 2015
Performs sales and purchase of foreign currencies
Making bulk cash transactions in various foreign currencies
Primary buying and selling of currencies
Reporting cash position to head cashier at the end of the day
Making bank transfers to various countries(India, Pakistan, Philippines, Bangladesh, etc)
Sending and receiving instant cash to cash transfers (Western union, Xpress money, Trans-fast and Instant cash, U- Remit, EzRemit, )
Making Credit card payments and cash withdrawal from credit cards
Handling WPS (Wage protection system) payments and receipts
Communicating with the customer requirements and attending customer complaints such as non-receipt, amendment, cancellation and concerns immediately and facilitates satisfactory excellence. Resolutions.
Provide quality customer service and direct selling experience.
Handle incom ing telephone calls.
Making international Telex transfers (Usd, INR, PKR, BDT and PHP)
Sending and receiving instant cash to cash transfers (Western union, Xpress money, MoneyGram, Trans-fast and Instant cash)
WPS (Wages Protection Systems) file processing and attending customer enquiries
Controlling and processing the WPS
Communicating with the customer requirements and attending customer complaints such as non-receipt, amendment, cancellation and concerns immediately and facilitates satisfactory resolutions
Deal with the customer either by telephone, electronically and face to face
Respond promptly to the customer inquiries
Setup new customer accounts for Telex transfers and Wages Protection Systems
Diploma in Computer Science Engineering, Scad Polytechnic College, Tamilnadu , India.(2007-2010) Higher secondary certificate(HSC), Tamilnadu, India (2007) Secondary school certificate (SSLC), Tamilnadu, India (2005)