Commercial Manager
Samsung C&T Corporation
Total des années d'expérience :15 years, 4 Mois
Responsible for sales of flats, long and coated products.
• Flats: HR, CR, GI, PPGI, EG coils and sheets.
• Longs: Wire rods, beams.
• Coated products: Galvanized, Electrogalvanized, PPAZ
• Special Steel: CRGO coils to transformers manufacturers in UAE.
• End customer profile - Distributor/Stockiest, Fabricators, Electro-mechanical
companies, pipe manufacturers, Building material companies.
• Selling various steel products of mills from China, Korea and GCC.
• Sales business area: UAE, Qatar and Oman.
• Report to office head and HQ team for the market survey, price analysis,
forecasting, etc., and regular updates to the sourcing team.
• accomplished long lasting relations with clients and customer by regular
communications such as meeting, calls and emails.
• Detailed understanding of sales activity - generating enquiry, reviewing their
requirements, submitting official offers, negotiation, closing the deal and payment
follow up for the smooth operations. Timely update to customer on production,
vessel status and closely check for documentation, etc.
• Understand import activities, Inco terms, Letter of credits, local operations.
• Finding solutions for any claims and interact with sourcing side and resolve it
amicably.
• Establishes, and maintain business relationships with existing and prospective clients.
• Attending meeting in the client’s premises..
• Preparing quotation and be actively involved in the pricing management.
• Building a great rapport with the customers.
• Evaluating competitor activity and developing appropriate decisions.
• Contacting prospective clients by phone and email.
• Preparing periodic performance reports from SAP and other data proving systems.
• Submitting Sales Report (Sales vs. Target) on a Daily, Monthly & Quarterly basis.
• Submitting analytical reports when needed / requested.
• Keeping & reviewing accurate information.
• Consolidating Reports and take actions where necessary.
• Communicate with Trading Managers for any variance/improvements.
• Develop relationships both internal and external customers to achieve objectives.
• Communicate relevant information to Internal/external parties while presenting the company in a professional required manner.
• Handling office administration requirements.
• Expert in Excel ( Vlookup, Hlookup, Pivot Table, Analysis) and SAP.
•Prepare & maintain calendar & appointments of BD senior manager, with needed preparation, coordinate & follow up with booking section.
• Receiving - answering - archiving Official mails & correspondence .
Working as a part of a sales team & adhered to the company policies.
Target Oriented.
Satisfying customer with Excellent Delivery of service.
Contacting prospective clients by phone and email.
Identifying the customer's requirement and serve them with high quality service.
Involved in pricing strategies.
Responsible for developing own portfolio of satisfied customers.
Making appointments to meet new and existing clients.
Attending sales appointments at client’s premises.
Cold calling potential clients via telephone or personal visit.
Handling LCL, FCL, AIR and Road shipments.
Capable of preparing price quotations.
Writing accurate & informative sales reports and documentation
Working as Secretary to Managing Director (Part Time - Temporary). About company, mainly dealing with lights and other related materials. My responsibilities are prepare and manage correspondence, reports and documents, quotations, and business proposals.
Organize and coordinate meetings, conferences, travel arrangements.
Take type and distribute minutes of meetings. Implement and maintain office systems. Maintain schedules and calendars. Arrange and confirm appointments.
Organize internal and external events. Handle incoming mail and other material. Set up and maintain filing systems. Set up work procedures. Collate information. Maintain databases.
Communicate verbally and in writing to answer inquiries and provide information. Liaison with internal and external contacts. Coordinate the flow of information both internally and externally. Operate office equipment. Manage office space.
• Handling walk-in customer at the branch and give best Customer service & support.
• Ensuring proper procedures lay down from the point applications (Proposal) logged in Life Asia (Insurance Software by IBM), till its issuance.
• Thorough knowledge of underwriting process & regulations by IRDA of INDIA.
• Daily report review process for - Approved & Declined proposal’s, Underwriter Productivity and Approval Authority reports.
• Financial Transaction- Processing Cheque bounce & doing reconciliation of cheque & cash received at branch.
• Running queries in order to ensure that the process is running as per the audit requirements.
• Handling branch back office & administration whenever required
Selling Maruti-Suzuki automobiles and Accessories Establish relationships with new walk in customers. Demonstrate the car and its feature and explaining the detailes and advantages of the vehicle. Giving Test Drives to customer and getting feed back and enter in to GDMS (Group Database Management System). Maintained existing customer base through meeting, emails and phone.Excellent negotiation skills and strong persuasive manner. Providing the best customer support and care. Handling & solving customer queries / complaints / suggestions. Capable of preparing quotations & invoice. Introduce promotion & offers to improve sales and achieve targets. Great passion for Automobile. Giving suggestions to customers regarding payment options and other loans, leasing banking terms. Handling customer meetings and convince the customer about the brand and close the deal.
Awarded First class degree from Mahatma Gandhi University
