OPERATIONS COORDINATOR
DANZAS AEI EMIRATES LLC.
Total des années d'expérience :17 years, 2 Mois
Industrial Project / Oil & Energy Dept:
Liaison with Ship-owners, operators, Charterers and Masters provide them highest standards of quality and consistency of service while placing particular emphasis on minimizing costs and trouble-free performance of their vessels in Port.
Responsibilities includes, handling project shipments for OILFIELDS INDUSTRY:
Vessel Chartering for Iran & Iraq, Handling Break-Bulk shipments, Special Equipments movements like Flat Rack / Open Top containers.
Maintaining monthly reports to be forward to department head.
Provides support and assistance to the Operations Manager as and when called for, in the absence of regular supervision on the Operations Department.
Correspondence & dealing with vessel agents, Clearing-Forwarding agents, Consignee, Importer, Exporter, Vessel Owner, Ship chandler, Protecting agents etc., for day to day operations & business development.
Liaison with various Govt. Departments, Agencies and Corporate Houses. Answering of questionnaires to national & international delegates.
Active role in Port Operations & Management. Co-ordination with all Government Officials for smooth port operation.
HANDLED OIL & GAS/ENERGY customer’s details: - SCHLUMBERGER GROUP, HALLIBURTON, BAKER HUGHES, PETROFAC & J.RAY McDERMOTT, BJ SERVICES, TOTAL LUBRICANTS, JOHN CRANE Etc…
Handled the operations part for DHL GLOBAL FORWARDING (DGF) stations.
Handling the IMPORT & EXPORT FCL & LCL shipments, over 40 overseas agents with 200 top customers along with various teams
Facilitating the implementation of best practice for enhancing quality of services rendered.
Involved in all aspects of daily business operations including scheduling, facilities, customer relations etc.
Interacting with Clients, overseas partners, agencies and service providers on services. Establish, improve, and maintain a long-term relationship to achieve the targeted business results.
Tracking of Proof of Delivery and updating the customers and thru website automation.
Significantly reduced communication time by creating generic mails so that response time is reduced and speeder action of queries.
Co-ordinating with the customers for the customs clearance.
Liaise with Lines, Forwarders, Transporters and Ports for all matters related to operations and smooth sail of shipments.
Co-ordinating with DP World for get the container status.