Khalil Khattari, Vice President and Operations Director

Khalil Khattari

Vice President and Operations Director

Prema Group

Lieu
Jordanie - Amman
Éducation
Diplôme, Digital marketing
Expérience
18 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 9 Mois

Vice President and Operations Director à Prema Group
  • Jordanie - Amman
  • Je travaille ici depuis mai 2017

Prema Group Vice President Duties
Creating, communicating, and implementing the organization’s vision, mission, and overall direction

Leading, guiding, directing, and evaluating the work of other executive leaders including assisting senior directors and managers

Formulating and implementing the strategic plan that guides the direction of the group’s business such as developing the strategic marketing plan, in addition to implementing the overall strategic direction

Achieving the organization's overall strategic goals and contributing to the sales and profitability requirements of the business as determined by the strategic plans

Overseeing the complete operation of the organization in accordance with the direction established in the strategic plans

Evaluating the success of the organization

Maintaining awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry development and standards

Organization quality control and KPIs management


Prema Group (PremaIT and PremaR&D) Operations Director Duties:

Integrating PremaGroup companies functions

Developing sister companies specialization Vs. Integration strategies

Developing cross-selling strategies between group companies

Getting involved in long-term business planning at the managerial and executive level

Assisting upper management in setting goals that promote the Prema Group’s growth

Overseeing projects daily operations of the organization

Preparing budgets, schedules, and other organizational reports as needed

Providing advice and guidance to departments and employees

Managing team workloads in order to meet goals and deadlines

Developing plans to increase efficiency and reduce costs

Improving existing systems and policies

Managing customer satisfaction and getting involved in key or targeted customer activities

Working closely with other departments to promote efficiency

Identifying improvement areas and plans

Executing plans designed to meet organization’s goals

Researching new technologies and alternative methods of efficiency

Planning and controlling change

Setting and reviewing budgets and managing cost

Ensuring financial targets and other agreed targets are met in all departments

Keeping employees motivated and organizing appropriate training

Ensuring the business operates within the group's mission statement

Managing quality assurance programs

Operations Director à PremaR&D
  • Jordanie - Amman
  • avril 2016 à avril 2018

Getting involved in long-term business planning at the managerial and executive level

Assisting upper management in setting goals that promote the PremaR&D growth

Overseeing projects daily operations of the company

Preparing budgets, schedules, and other company’s reports as needed

Providing advice and guidance to departments and employees

Managing team workloads in order to meet goals and deadlines

Developing plans to increase efficiency and reduce costs

Improving existing systems and policies

Managing customer satisfaction and getting involved in key or targeted customer activities

Working closely with other departments to promote efficiency

Identifying improvement areas and plans

Executing plans designed to meet PremaR&D goals

Researching new technologies and alternative methods of efficiency

Planning and controlling change

Setting and reviewing budgets and managing cost

Ensuring financial targets and other agreed targets are met in all departments

Keeping employees motivated and organizing appropriate training

Ensuring the business operates within the company's mission statement

Managing quality assurance programs

Digital Manager à Holler
  • Émirats Arabes Unis - Dubaï
  • décembre 2014 à avril 2016

Creating social media strategy

Creating online presence strategies for clients

Creating E-Commerce platforms

Creating budgets for social media activities

Planning social media campaigns

Developing traffic plans and creating goals and benchmarks to meet

Working with internal stakeholders

Developing SEO & SEM strategies and execution plans

Recruiting and managing the social media marketing team

Managing change and adopting social media into the corporate culture

Optimizing social media channels for SEO as well as usability

Generating monthly reports on marketing campaign’s performance

Digital Manager à Leo Burnett
  • Jordanie - Amman
  • septembre 2013 à avril 2016

Creating social media strategy

Creating online presence strategies for clients

Creating E-Commerce platforms

Creating budgets for social media activities

Planning social media campaigns

Developing traffic plans and creating goals and benchmarks to meet

Working with internal stakeholders

Developing SEO & SEM strategies and execution plans

Recruiting and managing the social media marketing team

Managing change and adopting social media into the corporate culture

Optimizing social media channels for SEO as well as usability

Generating monthly reports on marketing campaign’s performance

Working with other marketing branches to integrate different activities

Head of Social Media and Corporate Digital Development à Kuwaiti Danish Dairy Company (KDD)
  • Koweït - Al Koweït
  • septembre 2012 à septembre 2014

1. Corporate Digital Development

Designing and implementing company digital strategies.

Setting specific digital objectives and monitor progress

Ensuring smooth operation for all digital tools and applications

Overseeing digital projects

Generating innovative ideas to increase web traffic

Training internal teams to use digital technologies

Collaborating with internal teams to ensure brand consistency

Suggesting new optimization methods to improve customer experience

2. Community Management

Develop and maintain a comprehensive social media strategy

Leading the development of organization’s social media management standards, policies, and rules of engagement

Social media customer care and support (Social CRM)

3. Content Creation and Management

Managing content from product owners and executing it in a social media compatible format

Designing applications that serve the customers and build a long-lasting relationship with the company

Working with all the company stakeholders to explore and identify ways to integrate social media into business strategies and marketing campaigns

Social media crisis management

4. Social Outreach

Conducting the proper reporting system to keep the company up-to-date with the social media sphere

Build solid relationship with social media influences.

Applying market research and development methods to learn and understand emerging trends

5. Digital Marketing

Developing and implementing digital strategies with focus on high growth in revenue and ROI in marketing costs

Managing key marketing channels including: SEO, SEM, media, email marketing, and mobile marketing

Reporting, analysis, and on-going optimization

Researching, identifying and implementing new online traffic and customer acquisition opportunities

Ongoing planning and implementing customer acquisition activities

Managing digital activities with external suppliers and agencies

Digital Marketing

6. Social Media Advertising

7. KPIs, goals and objectives management and measurement

E-marketing Specialist / Online Marketing Specialist à Umniah Mobile Company
  • Jordanie - Amman
  • mars 2009 à septembre 2012

Search Engine Optimization (SEO), including keyword research, on-page website optimization, link building and other off-page optimization, pay-per-click advertising

Social Networking, such as Facebook, LinkedIn, YouTube, and Twitter, whereby successfully establish an effective presence on these services and others, which truly deliver return on investment

Reputation Management by monitoring the web for comments about the company and its products or services

Email Marketing, building an email list and managing it; emails design and writing; and campaigns tracking and monitoring

Mobile Advertising

Website Management

Project Manager à Batelco Jordan
  • Jordanie - Amman
  • avril 2007 à mars 2009

Owning the successful delivery of the project and ensuring client’s acceptance

Producing and maintaining key documents related to each project including all project plans, schedule, documents, development approach, and other guidelines

Managing and Monitoring project using task management and prioritization tools

Tracking, measuring, and reviewing project progress. This includes adjusting
plans and communicating change

Managing communications related to the project - to and from the client as
well as internally - with all stakeholders

Managing client satisfaction

Managing escalation of issues as appropriate and being responsible for their successful resolution

Managing the change request process, including related communications, project plan adjustments, resource allocation, and client invoicing

Pre-Sales support

Working with upper management to identify the resources that are required
to successfully deliver the project requirements and manage budget

Doing Search Engine Optimization (SEO)

Developing Search Engine Marketing (SEM) plans for clients

Web PHP Developer à Batelco Jordan
  • Jordanie - Amman
  • août 2005 à avril 2007

Building Products Using HTML/CSS/JS/PHP/MySQL and other front-end technologies

Developing and deploying applications using cross platform technologies and cross browser environment

Documenting project builds and maintenance

Building user interfaces and prototypes from wireframes and designs

Working on different development and debugging tools to debug cross browser issues

Following and implementing industry accepted best practices and tools

Solid Understanding of Object-Oriented Programming (OOP)

Updating Current Websites to Meet Modern Web Standards

Éducation

Diplôme, Digital marketing
  • à IDM
  • juin 2011
Baccalauréat, IT - CIS
  • à Jordan University
  • mars 2005

Specialties & Skills

Digital Marketing
Business Development
General Management
Project Management
Business Operations Management
MS Office
Google Analytics
Facebook Fan Pages
Web Design and Usabilty
Search Engine Marketing (SEM)
Web management
Search Engine Optimization (SEO)
Twitter - Corporate
Telecommunications
Operations Management
Digital Monetization
E-Commerce
MS Project
Innovative Digital Solutions
Google AdWords
Budgeting
Corporate Communications
IT Infrastructure
Web Platforms
Project Management
IT Solutions
Cloud Computing
Mobile Applications
Image Processing
Augmented Reality
Online PR
Online Crisis Management
Interactive Projection
Online Advertising
Online Reputation Management
Virtual Reality
Gamification
Automation & Robotics
Corporate Social Media
Smart Selfie Booths
Mixed Reality

Langues

Arabe
Expert
Anglais
Expert
Allemand
Débutant

Adhésions

IDM (institute of direct marketing)
  • Digital Marketing Student
  • March 2010

Formation et Diplômes

Super Fans Program (Formation)
Institut de formation:
Leo Burnett Dubai
Date de la formation:
September 2015
Durée:
40 heures
Digital 2.0 (Formation)
Institut de formation:
Flip Media/Leo Burnett Dubai
Date de la formation:
April 2014
Durée:
20 heures
Group intensive training (Formation)
Institut de formation:
Advanced Brand Facebook Page Management
Date de la formation:
October 2011

Loisirs

  • Motorcycle Riding