Retail Operations Manager
Pure Gold
Total years of experience :24 years, 8 Months
Managing the complete operations from sourcing brands up to retail management.
Develop long-range forecasts and maintain long-range financial plans.
Managing travel and other retail outlets within the given region
Accountable for selecting a commercial range appropriate in each brand
Developed significant reputation for leadership due to excellent relationships with employees and willingness to lead by example.
Sourcing Brands which sync with the Pure Gold Stores
Managing space within the stores for optimum visibility of all Brands
Proper brand representation and Positioning..
Ensure Training for sales staff on all brands and its attributes
Accountable for selecting a commercial range appropriate in each brand
Developed significant reputation for leadership due to excellent relationships with employees and willingness to lead by example.
Managing operations of all the brands in different categories
Managing all areas of retail from travel retail to multi retail stores in the region
Responsible for increasing efficiency in all levels and achieving the business goal
Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions.
Play a significant role in long-term planning.
Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget. Oversee short and long-term financial and managerial reporting.
Support and drive performance of the retail division for achieving their goals & targets
Assist the concerned in managing the Distribution, Retail and Travel Retail Markets
Formulating & implementing ATL &/or BTL Marketing/Advertising plan based on Budgets
Provide advice on changes required in terms of displays, product specifications, designs etc.
Ensure availability of fast moving models & prepare plan to clear slow moving stocks
Handled Aigner, GF Ferre and Police watches.
Driving the performance of these brands within Paris Gallery outlets across UAE
Ensure proper brand representation and Positioning.
Coordinate with product team in respect to ordering, market feedback etc
Visits stores regularly and understand key issues with brand.
Managing the stocks appropriately by gathering sell outs from clients & analyze to the extent of identifying best and worse seller
Maintaining good relationship with the sales staff and other personal in the store level
Instrumental in formulating and implementing market penetration and business development strategies for the sales of various banking products
Identifying and networking with financially strong and reliable partners, resulting in deeper market penetration and improved market share.
Guiding customers to meet their business targets and achieve profitable ROI.
Developing relationships with key decision-makers in target organizations.
Interfacing with end users for understanding their requirements & suggesting the most viable product range and cultivating relations with them for securing repeat business.
Playing a pivotal role in undertaking product promotion activities like participation in conferences, seminars, trade shows to build visibility and generate business.
Instrumental in providing pre-sales support including customer presentations, demos & writing technical proposals; imparting training to the subordinates & customers pertaining to the products.
Meeting potential clients to fill space in the Telephone directory to achieve daily targets.
After a potential sale make arrangements for the legal formalities & completing the sale
Preparing Sales reports and databases pertaining to the assigned territory.
Collecting payments within the proposed due dates
