Administration Staff, Sales Coordinator, Personal assistant
Al Deek Cosmetics Est.
Total years of experience :3 years, 4 Months
Sales Coordinator
• Responsible for the making of invoices: Ladies Accessories and Foodstuff
• Tracking sales orders to ensure that they are scheduled and sent out on time
• Supporting the field sales team
• Making follow-up calls to confirm orders or delivery dates.
• Responding to sales queries via phone, e-mail and in writing.
• Ensuring staff uniforms and appearance are always clean and professional
• Carrying out administrative tasks such as data input, processing information,
completing paperwork and filing documents.
• Assists in item preparation needed to be supplied
Administrative Staff / HR Assistant / Telephone Switchboard Operator
• Handling incoming and outgoing calls; assisted callers to proper department
• Coordinate with the company’s PRO.
• Acts as an assistant to the Accounts and PRO.
• Prepares cheques, bank letters
• Prepares documents needed and track of employee’s visa and renewals.
• Prepares needed documents for employees visa applications and cancellations.
• Responsible for keeping employees files (passports, contracts, etc.)
• Responsible for any renewals of the company such as Trade License, Health and
Car Insurance, etc.
• Responsible for the payment due dates.
• Responsible for advertisements: Hiring employee process
• Responsible for updating the company’s website and facebook.
• Performs administrative work and is responsible for purchases such as stationery
items as required.
Personal Assistant
• Assisted MD during business trip in Philippines.
• Assists in managing his properties in Philippines.
• Prepare and manage correspondents, reports and documents
• Handling incoming mails, and other material.
• Provide support for customers facing challenges with a company's products or
Services.
• Listen, investigate and provide resolution to customer complaints.
• Assist customers billing problems, handle payments and improve customer
service.
• Account activation, phone and plan selections.
• Provide customers with latest information about their account, new phones and
plans.
• Troubleshoot technical issues.
• Receive phone calls, concluded the nature of calls and assisted callers to the
proper department.
