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Dr\Mohammed Hasan AL-Najar, Senior Operations Manager

Dr\Mohammed Hasan AL-Najar

Senior Operations Manager·SABA Medical Group

Saudi Arabia

Master's degree, Healthcare and Hospital Management

Work experience

Total years of experience: 19 years, 9 months

Senior Operations Manager

September 2014 - Present

SABA Medical Group

Jeddah, Saudi Arabia

September 2014 - Present

: Responsibilities & Accountabilities

Responsible for ensuring and improving the performance, productivity, efficiency and profitability of polyclinics operations through the provision of effective methods and strategies.

MAIN JOB TASKS AND RESPONSIBILITIES:

1. Strategy:
Liaison with & Reporting to General Manager.
Develop strategic plans for polyclinics operations.
Implement and manage operational plans.

2. Recruitment :
Selection, interview and Recruit Consultants, Specialist and General Practitioners.
Selection, interview and Recruit nurses, laboratory technicians, radiology technicians and physiotherapists

3. Best Practices:
Improve processes and policies in support of organization goals.
Formulate and implement organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

4. Utilization :
Monitor performance and implement improvements.
Ensure quality of services.
Manage quality and quantity of employee productivity.

5. Financial:
Review financial statements and Budget.
Utilize financial data to improve profitability.
Assist in Prepare and control operational budgets.
Plan effective strategies for the financial wellbeing of the company.


6. Sales, Marketing and Customer Service:
Assist in Customer Relationship Management.
Assist in Planning and support Sales and Marketing activities.

7. Communication:
Facilitate coordination and communication between polyclinics and support functions as IT, HR and Finance.

8. Coordination and Supervision:
Coordinate, Manage and Monitor the performance of all polyclinics.

Company industry:
Medical Hospital
Job role:
Management

Hospital Audit Doctor

April 2006 - February 2013

Bupa Arabia

Jeddah, Saudi Arabia

April 2006 - February 2013

Responsibilities & Accountabilities:

• Ensure the quality of the pre authorization approvals to be up to the standards and in line with BUPA policy and guidelines

• Reporting, monitoring, analyzing providers’ utilization reports and recommending approaches to manage this utilization
• Reporting market information concerning competitors’ new services as well as providers’ new services on regular basis
• Building strategic relations with key persons in different providers to support the HAD in their daily activities
• Reporting fraud, malpractice and high value claims in alignment with internal policies of the company and the regulator’s guidelines

Company industry:
Insurance & TPA
Job role:
Medical, Healthcare, and Nursing

Internship Doctor

March 2005 - March 2006

Zaggazig University Hospital

Egypt

March 2005 - March 2006

12 months Internship with rotations in : Internal Medicines, General Surgery, Pediatrics, Gynecology & Obstetric, Anesthesia, Urology, Cardiology, Orthopedics, Vascular Surgery, Ophthalmology, ENT, Emergency Medicine, Chest, Rheumatology, Endocrinology, Neurology & Neurosurgery & Dermatology

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

American University in Cairo

April 2013

April 2013

Master's degree, Healthcare and Hospital Management

Egypt

Professional Post-Graduate Diploma in Healthcare and Hospital Management (American University in Cairo)
View attachment

Saudi Arabian Monetary Agency (SAMA) & Institute of Banking

September 2011

September 2011

Master's degree, Insurance Foundation Certificate Exam

Saudi Arabia

Insurance Foundation Certificate Exam (IFCE - Certificate) Saudi Arabian Monetary Agency (SAMA) & Institute of Banking
View attachment

American University in Cairo

December 2009

December 2009

Master's degree, Total Quality Management for Healthcare Reform

Egypt

Professional Post-Graduate Diploma in Total Quality Management for Healthcare Reform (American University in Cairo)
View attachment

Faculty of medicine Zaggazig University

October 2004

October 2004

Bachelor's degree, M.B.B.Ch

Egypt

Skills

Communication Skills
Expert
Communication Skills
Expert
Utilization Management
Expert
Utilization Management
Expert
Insurance Fraud
Expert
Insurance Fraud
Expert
Medical Malpractice
Expert
Medical Malpractice
Expert
Microsoft Office ....Excel , PowerPoint , Word
Expert
Microsoft Office ....Excel , PowerPoint , Word
Expert
Insurance Claims
Expert
Insurance Claims
Expert
Information Quality
Expert
Information Quality
Expert
Organization Skills
Expert
Organization Skills
Expert
handling stressful situations quickly & calmly
Expert
handling stressful situations quickly & calmly
Expert
Planning Skills
Expert
Planning Skills
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Leadership Skills
Expert
Leadership Skills
Expert
Medical Malpractice
Expert
Medical Malpractice
Expert
Insurance Fraud
Expert
Insurance Fraud
Expert
Utilization Management
Expert
Utilization Management
Expert
Information Quality
Expert
Information Quality
Expert
Insurance Claims
Expert
Insurance Claims
Expert

Languages

English
Expert
Arabic
Expert

Hobbies

  • Reading ‎