Associate Engineer
Etisalat
Total des années d'expérience :10 years, 3 Mois
MOBILE ACCESS OPERATIONS- level 2 support
Trainee in Engineering Services Dept./Facility Maintenance/Electrical, Mechanical, Civil.
Customer Service Representative (Prestige) is responsible for :
- Technical support blackberry, iphone, home services
- Assisting in sales (Etisalat Services).
- Handling customers' complaints by providing an instant solution / raise it to specialized department.
Was a trainee at Sphinx Marine company, it was a nice experience dealing with communications devices used offshore also identifying the main role for each communication device and the way they connect and safety points from the brochure attached with device's box. In addition to that, assisting in office business.
CISCO ACADEMY PROGRAM/CCNA COURSE starting from FEB/2015 till JUN/2015
CCNA (Cisco Certified Network Associate)
