General Manager (GM)
L&L TRAVELSHOP CO. LTD.
Total years of experience :39 years, 8 Months
Organized the company with limited partnership to handle travel related products as to airlines ticketing and hotel bookings. Coordinates with travel suppliers and create tour packages.
Handles restaurant sales and operations to cater middle eastern and Mediterranean food recipes.
Creates and promotes innovative menus to meet the Filipino's distinctive taste on international cuisine.
• Overall responsible for the setting up of the corporation having 5M as startup capital;
• Establish strong network with industry partners - 25 major Airlines, 10 major Hotel Properties, 3 Car rent, 4 GDS.
• Administer internal and external operational procedures;
• Manage and control regular sales and administrative meetings;
• Promote advance organizational and interpersonal skills both oral and written;
• Build strong team spirit and productive working environment.
Develop and maintain travel agency accounts; ensure the achievement of USD 5 million Saudi Riyals quarterly sales targets; in-charge in identifying new business development initiatives and in justifying investments thru planned approach to manage and achieve sales objectives; responsible in bolstering market competition and sales strategies to ensure dominance against 3 competing GDS on the assigned territory; provide professional handling of classroom and on-site trainings to monitor and control market share, promote guaranteed and intensified after-sales-service to guard business interests with clientele.
Participate in the formulation of the company policies and procedures; solicit and maintain 45 commercial accounts of the company; represent and promote the agency to establish rapport with 20 major airlines, 15 hotels, 3 car rent, 3 GDS; ensure availability of competitive market fares and travel agency services; plan and submit periodic marketing research, create and implement effective sales strategies; monitor and fulfill monthly collection and sales targets of 500 Thousand Saudi Riyals.
Act on matters related to customer relations services; support and promote PAL’s marketing and sales programs; create periodic marketing and sales strategies; prepare and submit monthly reports undermining market competition; conduct sales blitz to prospective 400 commercial accounts and travel agencies; ensure attainment of monthly 10 Million Saudi Riyals passenger sales budget.
Solicit and maintain the 35 major accounts of the station ensuring branch’s revenue; create and develop market potentials; monitor and improve after-sales-service; ensure the achievement of monthly 250 Thousand Saudi Riyals collection targets; prepare monthly sales analyses and remittance reports
Awards: No.1 Branch Manager - 1986 World Direct Selling Competition
Top Corporate Supervisor - 1985 Direct Selling National Competition
Successfully performed duties and responsibilities in all areas of management, to wit:
• As a Branch Manager (1985-88): Fulfill monthly 3 Million Pesos branch sales budget; ensure smooth operations of the branch; hire, train and develop sales personnel; plan, direct, control, and monitor all aspects of branch’s operations (Personnel Administration, Accounting, Credit and Collection, Treasury, Service, Warehousing).
• As a Sales Supervisor (1984-85) - conduct on-the-job training of sales personnel; handle periodic sales meetings for team planning and goal setting; implement the true spirit of teamwork to ensure the attainment of monthly 500 Thousand Pesos team sales budget.
• As Sales Representative (1983-84) - Perform extensive sales campaign to attain “quota” of minimum 50 Thousand Pesos monthly; handle and troubleshoot problematic accounts in relation to credit and collection; establish rapport with clients.
Vice-President Internal - 1981/82 Economics Assembly Far Eastern University