Ground Staff
American Airlines
Total years of experience :8 years, 0 Months
Check in and board passengers. Ensures that tickets and travel documents of passengers are valid.
Provide effective and efficient services to all airline passengers.
Assists supervisors or managers in the administration and operation of the ground handling.
Monitors delays, disruption, and diversions of flights.
Provide supervision of the flight. Act as a close link between aircraft in flight and ground services, and also between the air crew and the airline operations ground staff.
Ascertain aircraft flight load requirements and determine load availability.
Determine aircraft gross weight and balance.
Prepares all the necessary reports to the airline before and after aircraft departure
Responsible for training new hired crews for service area.
Facilitates the store shift in the absence of a manager.
Make follow-ups to new crews performance on floor.
Facilitates Station Observation Check List (SOC).
The first contact person for visitors and callers while projecting a professional image of the company.
Responsible for receiving all related documents (Invoices, Delivery Notes / Orders, Quotations) and coordinate to concerned department.
Handling and coordinating deliveries with sales people and assistant support to the team.
Coordination and a constant follow-up between all departments on administration requirements.
Maintain confidentiality while handling office documents, files/papers and monitor the mails/faxes/emails that concerned departments receive from various sources.
Prepares correspondence and daily agenda, maintain a filing system, scheduled meetings, organize travel, itineraries, etc.
Maintain a tracking log of all related documents (Incoming & outgoing letter, quotation, invoice, delivery note) for ease reference.
Prepare minutes of meeting.
Ensure that all company telephone lines, fax and emails are functioning properly.
Receive and dispatch a company mail and couriers and maintain the necessary records.
Receive and direct company visitors as per the set procedure.
Responsible for obtaining and clearing all related petty cash transactions.
Manage the time & attendance system and prepare the necessary reports.
Responsible for maintaining and replenishing all office supplies (pantry items and office stationary).
The first contact person for visitors and callers while projecting a professional image of the company.
Responsible for receiving all related documents (Invoices, Delivery Notes / Orders, Quotations) and coordinate to concerned department.
Handling and coordinating deliveries with sales people and assistant support to the team.
Coordination and a constant follow-up between all departments on administration requirements.
Maintain confidentiality while handling office documents, files/papers and monitor the mails/faxes/emails that concerned departments receive from various sources.
Prepares correspondence and daily agenda, maintain a filing system, scheduled meetings, organize travel, itineraries, etc.
Maintain a tracking log of all related documents (Incoming & outgoing letter, quotation, invoice, delivery note) for ease reference.
Prepare minutes of meeting.
Ensure that all company telephone lines, fax and emails are functioning properly.
Receive and dispatch a company mail and couriers and maintain the necessary records.
Receive and direct company visitors as per the set procedure.
Responsible for obtaining and clearing all related petty cash transactions.
Manage the time & attendance system and prepare the necessary reports.
Responsible for maintaining and replenishing all office supplies (pantry items and office stationary).
3 months On-Job-Training in Mandarin Oriental -Manila Philippines (Customer Service Relation)