Mahesh Sadasivan Pillai, desktop support

Mahesh Sadasivan Pillai

desktop support

TRIGYN TECHNOLOGIES LIMITED

Lieu
Inde - Chennai
Éducation
Diplôme, Electronics and Communications Engineering
Expérience
22 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :22 years, 10 Mois

desktop support à TRIGYN TECHNOLOGIES LIMITED
  • Liban
  • Je travaille ici depuis octobre 2010

Install, configure, and maintain a variety of computer equipment including computers, printers, and digital-senders.
•Responsible to support Windows workstations, as well as a wide range of proprietary software used to do Engineering tasks through software installations and upgrades and general networking and

System Engineer & Test Analyst à HTC Global Services (India) Private. LTD
  • Inde
  • mai 2008 à octobre 2010

Administrating more than 50 servers which include ADS, DHCP, and DNS Servers.
•Managing Active Directory environment in ADS, Group Policies, user, profiles, groups and troubleshooting group policies, replication issues, restoration of ADS
•Implementing set of permissions and security as per the customer needs, and preventing the files and folders from unauthorized access.
•Managing Active Directory environment in ADS, Group Policies, user, profiles, groups and troubleshooting group policies, replication issues, restoration of ADS
•Applying the patches to servers using WSUS and ensuring servers for current
Level patches.
•Providing support on Terminal servers in connectivity issues and profile issues.
•Different types of Remote User support and Server support

Test Analyst à HTC Global Service India Pvt. Ltd.
  • Inde - Chennai
  • mai 2008 à octobre 2010

Worked in the multiple technologies such as J2EE, Web Sphere and Mainframes Systems.
•As a part of application support, interacting with many internal workgroups such as Windows Webtech, UNIX support, Websphere runtime, MQ & MB (EAI) and Mainframe support to get issues addressed.
•Applying issuance in Windows Servers.
•Building J2EE environments which include creation of JVMs, Clusters & Cells.
•Deployment of various messaging enabled applications on both vertical and horizontal Clusters.
•Creating MQ queues, channels, connection factories on windows, AIX, HP/UX and Mainframe systems.
•Configuring data sources/ Drivers on Message Broker to allow applications connect to various COBOL /PLI apps
•Performing various DB2 test /production binds in HAPlex and VMIPlex.
•Working on various DB2 tables on Z/Os for application specific troubleshooting

Desktop support à Unicon Securities Pvt. Ltd
  • Inde - Chennai
  • décembre 2007 à mai 2008

, LAN trouble shooting.
•Installation and Maintenance of LAN.
•Maintenance of Windows 2000 Servers
•Installation of Windows 2000 Server & Professional, Office 2000
•Installing, Configuring and Troubleshooting of Windows 2000 Active Directory, DNS
•Managing User Accounts, File Systems, Security, Disk Usage
•Hardware and software based support to the users.
•Maintaining and supporting Network printers
•Configuration and Troubleshooting of Modem, Printers
•Coordination with vendors for Hardware Support

System Engineer à UNICON Securities Pvt. LTD
  • Inde
  • décembre 2007 à avril 2008
System Support Officer à Indiabulls Securities Ltd
  • Inde
  • juillet 2006 à novembre 2007
laser printer à Simos Peripherals Pvt. Ltd
  • juillet 2001 à juin 2006

Installing of windows XP 2000 Professional and Windows98.
•Providing Desktop and System Support to End-Users.
•Trouble-Shoot and Maintain Desktop Pc’s and Laptops.
•Handling all type of DMP printers,

Customer Support Engineer à Simos Peripheral Pvt. LTD
  • Inde
  • juillet 2001 à juin 2006
à Indiabulls Securities Ltd
  • Inde
  • juillet 2006 à

to 07-Dec-07

•Trouble shooting for Windows XP and 2000
•Installing and Maintaining of all kind of desktop systems, printers, Hubs and Switches.
•Installing of windows 2000 professional and Server, Sharing printers & Networks.
•Creating and managing User accounts, assigning rights to the users, Implementing
DHCP, DNS, WINS Servers problem
•Configuring mail clients using MS - Outlook and Lotus Notes.
•Configuring proxy server and maintaining desktop Systems.
•Providing complete end user, Software and Desktop support for Indiabulls

Éducation

Diplôme, Electronics and Communications Engineering
  • à Morning Star Polytechnic
  • janvier 1999

in

Specialties & Skills

Team Player
IT Technical Support
Customer Service
ACTIVE DIRECTORY
ADVERTISING
MANAGEMENT
SERVERS
TECHNICAL SUPPORT
TROUBLESHOOTING

Langues

Anglais
Expert