mahmoud lulu

• Responsible for requirements elicitation and analysis.
• Create and review business requirements specifications documents.
• Create and manage project requirements using business analysis tools such as Enterprise Architect and MS Visio.
• Identify, manage and document project change requests.
• Asses and validate the delivered solutions.
• Carry out user acceptance test workshops with the client.
• Build and implement data quality and location data enrichment projects.

My key contributions as Sage ERP X3 consultant involve:
• Project time & effort estimation.
• Carry out business analysis and requirements gathering sessions.
• Reflect the business requirements into functional and technical documents.
• Sage X3 v7, PU8 and PU9 installation and patching.
• Full system configuration of the financial, sales, purchasing and inventory modules on Sage X3 V7 and above.
• Master data import (data migration).
• User profiles and security setup.
• Custom SQL inquiry screens development.
• Creation of visual processes and dashboards related to each user role.
• System customization (screens, fields, tables and workflows)
• Lead the development of custom crystal reports with the technical team.
• Conduct user testing and training sessions with key stakeholders.
• Go-live and go-live support.

• Project scoping.
• Business analysis responsibilities such as the elicitation and analysis of project requirements.
• Provide consultation services to clients on the optimal CRM business practices.
• Create business requirements specifications documents.
• Liaise between both UBA and client's PMO for multiple major accounts.
• Build and implement Sage CRM Projects.
• Extend the CRM system using Sage eWare API’s.
• Cleanse customer data using Microsoft SSIS.
• Write system test scenarios and user guides.
• Carry out user acceptance test sessions.
• Customer Support for both technical and business related issues.