Mahrukh رحمن, Assistant Manager HR Strategy & Special Projects

Mahrukh رحمن

Assistant Manager HR Strategy & Special Projects

PTCL Pakistan Telecommunication Company Limited (OpCo of Etisalat, UAE)

البلد
باكستان - إسلام أباد
التعليم
ماجستير, Human Resources
الخبرات
16 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 9 أشهر

Assistant Manager HR Strategy & Special Projects في PTCL Pakistan Telecommunication Company Limited (OpCo of Etisalat, UAE)
  • باكستان - إسلام أباد
  • أشغل هذه الوظيفة منذ ديسمبر 2013

• Actively participated in HRR strategic planning process and provided support in implementation of strategic priorities.
• Planned culture change interventions with particular focus on promoting innovative mindset.
• Prepared and updated scorecards of HR employees to ensure alignment with HR strategic priorities.
• Developed people management behavioral guide.
• Actively participated in developing rewards and recognition plan focusing on non-monetary rewards.
• Participated in defining the HR philosophy for a fortified and progressive HR.
• Provided support in designing the HR best practices framework.
• Participated in developing proposals for CSR initiatives.
• Provided end to end support in implementation of leadership development programs for middle and top management.
• Developed employee engagement activity plan.
• Successfully implemented scheduled interventions of leadership development programs for middle and top management.
• Developed Monthly Progress report and quarterly HR Bulletin

OD/Recruitment Specialist في Khushhalibank Ltd
  • باكستان - إسلام أباد
  • يناير 2012 إلى ديسمبر 2013

• Designed and conducted Employee Satisfaction survey.
• Revamped inventory of job descriptions, develop job descriptions for new positions.
• Defined measurable KPIs (Key Performance Indicators) for HR dept.
• Implemented bank wide ‘Talent of the Year Award’ for high performers.
• Implemented ‘HR One Stop Shop’ for promoting culture of open communication.
• Initiated the practice of monthly HR bulletin to uplift the image of HR dept.
• Developed Career Ladders for all functional departments.

Job rotation assignment as ‘Recruitment Specialist’

• Developed Career Portal and indulged in campus marketing and job fair campaigns.
• Independently managed end to end recruitment process for branch resourcing.
• HR metrics for recruitment.

Assistant Manager HR في Nai Zindagi NGO
  • باكستان - إسلام أباد
  • أغسطس 2007 إلى يناير 2012

 • Trained employees of local and international Global fund’s sub recipients on HR Practices of Principal Recipient.
• Redesigned resourcing and induction evaluation mechanism to attract the right talent.
• Revamped confirmation mechanism.
• Ensured proper implementation of HR policy's and processes in different outreach and detoxification centers.
• Introduced performance appraisal system for outreach employees.
• Implemented "Employee of The Month" framework for outreach employees.
• Revamped employee manual covering issues including disciplinary procedures, code of conduct, health & safety policy (especially for ex drug users having HIV or AIDS).
• Introduced leave policy for detoxification centers.
• Actively networked with partner and international NGOs for training of staff.
• Handled employee grievances.
• Streamlined administrative and office rules and regulations.

الخلفية التعليمية

ماجستير, Human Resources
  • في Management Development Institute
  • يناير 2012
بكالوريوس, Busniess subjects
  • في Bachelor in Business Administration
  • فبراير 2008

Completed Offshore Degree Program of Curtin University , Australia. Perentage attained : 72 % (Distinction)

Specialties & Skills

HR Strategy
Change Management
Talent Management
Employee Engagement
Reward Strategy
Problem Solving/ Negotiation Skills
Teamwork Skills
Interpersonal & Communication
Computer Skills
Performance Recognition
Employee development
Employee Engagement
Talent Acquisition
Grievance Handling

اللغات

الانجليزية
متمرّس

العضويات

SHRM
  • Member
  • February 2012

التدريب و الشهادات

Writing Measurable KPIs (تدريب)
معهد التدريب:
The HR Metrics
تاريخ الدورة:
March 2014
المدة:
40 ساعة
APEX (Achieving Personal Excellence) (تدريب)
معهد التدريب:
Art of Living Foundation Pakistan
تاريخ الدورة:
December 2013
المدة:
16 ساعة
Balanced Scorecard (تدريب)
معهد التدريب:
Gen Zee solutions
تاريخ الدورة:
April 2012
المدة:
16 ساعة