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Mai Hassan

Branch Operations Manager

Elite Clinics

Location:
Egypt - Cairo
Education:
Master's degree, إدارة الأعمال
Experience:
10 years, 7 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  10 Years, 7 Months   

March 2019 To Present

Branch Operations Manager

at Elite Clinics
Location : Egypt - Cairo
Developing a general plan for the functioning of the branches in terms of quality, sales and capacity.
- Follow up of public relations and sales employees on a daily and monthly basis to motivate them and
to develop daily plans to reach the desired goal.
- Follow the Crm.
- Follow up on the account of each client on a daily basis.
- Follow up on customers' complaints and solve it.
- Follow-up cold clients and reach them again.
-Follow-up of the branches' accounts and the movement of the charity and handing it over to the
accounts department.
-Follow up the maintenance of devices with the concerned department.
-Follow up the weekly inventory with the assistants of the doctor.
-Purchase of medicinal consumables.
- Kpl work for the employees of the branches to reach the best performance for the employees.
-Make a monthly schedule for female doctors.
-Assisting the Marketing Department in developing monthly offers.
- Establishing a system for the movement of workflow within the branches
-Make monthly reports
June 2016 To September 2018

Branch Sales Manager

at Visage Clinics
Location : Egypt - Cairo
March 2016 To June 2016

Public Relations Supervisor

at Visage Clinics
Location : Egypt - Cairo
December 2015 To March 2016

Public Relations Specialist

at Visage Clinics
Location : Egypt - Cairo
March 2014 To July 2015

موظفة موارد بشرية

at شركة الملتقى للتوظيف بالخارج
Location : Egypt - Cairo
February 2011 To May 2012

مساعدة

at المجلس المصرى الدولى لحقوق الإنسان
Location : Egypt - Cairo
كنت أعمل مساعدة ..ومدربة تطوير فى بعض الجامعات

Education

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Let employers know more about your education; remember, be clear and concise.
September 2019

Master's degree, إدارة الأعمال

at الجامعة البريطانية فى مصر
Location : Egypt - Cairo
January 2011

Bachelor's degree, نظم معلومات إدارية

at أكاديمية الألسن للسياحة و الفنادق و نظم المعلومات الإدارية
Location : القاهرة, Egypt
Grade: 96 out of 100

Specialties & Skills

تدريب تنمية ذاتية

Customer Service

Office Management

HR Management

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Memberships

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Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : رسالة للأعمال الخيرية
Membership/Role : تدريب
Member since : August 2010

Training and Certifications

مدرب معتمد من شركة الإبداع الخليجى بالكويت ( Certificate )

Issued in: March 2013

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

القراءة

قرأت أكثر من 500 كتاب فى مجالات مختلفة

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