Cafe Supervisor
Le Violette Cafe Trianon Hotel
Total years of experience :6 years, 6 Months
• Supervising daily product requisition, sales report and preparation of monthly inventory of goods &equipments.
• Assisting guests & ensuring that all their concerns are being addressed.
• Preparation of food & refreshments on a standard manner.
• Managing day to day store operations.
• Performs month end reports including inventories, expenses and purchases,
Sales etc,
• Performs and review store performance for future use.
• Creates corrective action plans for the betterment of store performance and sales.
• Performs and monitor store profit and loss reports.
• Do the overall monitoring and decision making with regards to the store
management.
• Supervising daily product requisition, sales report and preparation of monthly
inventory of goods & equipments.
• Assisting guests & ensuring that all their concerns are being addressed.
• Preparation of food & refreshments on a standard manner.
• Do mandatory practices & assist customers in right & timely manner.
• Bake breads & pastries.
• Provides highest standard of customer satisfaction.
Name of Company: Video City
Address: Poblacion Hagonoy, Bulacan (Philippines)
Job Title: Customer Service Associate
Period of Employment: September 2006 to April 2008
Job Description: • Building relationships with customers, ensuring that their questions and concerns are addressed, that they have the right product or service, and that
they are truly satisfied.
• Do cashiering and other clerical jobs like hourly reports, turnover sheets, sales
reports, etc.
• Training newly hired employees to have assertive attitudes & to become
service-oriented individuals.
• Supervising the staff ensuring that proper service & attitudes at work are
attained.
• Handle telephone calls, reservations and delivery orders.
COLLEGE: Bulacan State University Mechanical Technology School Year last attended: 2004-2005
HIGH SCHOOL: Mayor Ramona Trillana High School School Year last attended: 2002-2003