Branches HR Operations Manager
Arabtec Holding
مجموع سنوات الخبرة :12 years, 3 أشهر
Strategic Planning: Contribute in setting the strategic annual plan for the HR Department in line with the mission & vision.
Budgeting: Identify and manage the HR operations budget estimates/expenditure in line with the HR function and Arabtec’s guiding principles.
Restructuring & Change Management: Support and advice the CEO in the restructuring & change management exercises in line with the overall corporate strategy, vision & mission.
Policies & Procedures: Review and enhance the human resources policies and procedures on annual basis, promoting efficient operations, innovative opportunities, and a fair rewards and benefits system.
Rewards and Benefits: Design, review and implement industry-applicable compensation schemes to ensure fair rewards and support our retention policy. Leading the Rewards and benefits team covering all rewards requests, yearly increment reviews and bonus schemes.
Talent Management & OD: lead and implement structured talent management and OD exercises in line with the corporate office, that include org structure review, identify high potentials and successors.
Formulate KPI’s across the business, build a competency framework and link it with the performance management results.
Operations & Employee Relations: Head the operations function; covering grievances, attendance, payroll, administrative tasks, and exit management.
Reporting & Analysis: Manage and create various reports for the department including HR demographics (i.e. dashboard), analyzing spans and layers, monitoring cost reduction exercises, identify data problems with recommended solutions. Present data trends into effective visual presentations for the business and leadership team.
HRIS: Lead the ongoing HR system transition into Oracle by ensuring its proper application to guarantee employee services and HR activities are automated wherever possible.
Emiratization: Support the Emiratization vision by contributing to its strategy, direction and implementation covering recruitment, training and employee relations. Participated as a public speaker and trainer in several conferences and workshops conducted by the Ministry for UAE nationals.
• Set Up and Head the HR Business Partnering Section in UAE, extending our services to the Gulf, International
countries and all subsidiaries.
• Leading the Key Performance Indicator development project in linkage with the Performance management system across all functions, countries and subsidiaries.
• Designed, developed and implemented a full-fledged “Exit Process” to cater to UAE, GCC, International countries and all subsidiaries in order to reduce overall turnover and enhance the retention rate.
• Created organizational flow charts and career path reports to evaluate employee compensation information.
• Addressed inquiries from employees and management regarding new-hire activity, ongoing employee relation issues and exits.
• Advised top management on appropriate employee corrective actions.
• Created and modified job descriptions within all departments.
• Worked with senior-level management to create fair and consistent HR policies and procedures.
• Worked with HR advisors and HR representatives on establishing consistent hiring practices.
• Advised managers on organizational policy matters and recommend needed changes.
• Create efficiency and value of the HR service provided to the organization through processes, Turn-Around -Time of
response to complaints, grievances, and redundant solutions.
• Responsibility for running regular HR workshops to provide line managers with information on latest employment law
changes and how these will impact on their management responsibilities and existing policies and procedures.
Identified staff vacancies and recruited, interviewed and selected applicants.
• Provide practical support to all HR functions generating new proposals/summaries to drive business strategies (Related to employee/labor benefits) within the organization.
• Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
• Developed and implemented the Emiratization strategy for Arab Bank PLC by planning and creating the Emiratization vision.
• Designed a new recruitment and on-boarding process catered to UAE Nationals.
• Developed external networks and resourcing strategies to attract the best talented UAE Nationals.
• Designed and delivered innovative sourcing strategies and solutions to support business meeting their Emiratization quota and generate pools of local applicants whilst closely controlling cost bases.
• Worked with the Business Leaders and the Learning team to develop specific learning and development programs to maximize retention and engagement.
• Represented the bank in the Emiratization forums both internally and externally (e.g. seminars, conferences...etc.) and participate as a speaker if required.
• Conducted appropriate research and consolidated existing data to present current situation regarding localization programs and initiatives including strengths, weaknesses and opportunities.
• Work with resourcing managers to headhunt UAE National talent for key roles.
• Planned and led training programs for fresh graduates.
• Conducted panel and individual meetings with UAE national employees to observe and manage their career progression and concerns.
• Implemented and monitored on a monthly basis all stats & reports relating to the recruitments of UAE Nationals.
Build the Bank's brand as an employer of choice for local talent.
• Identified potential clients and business opportunities and perform professional "Know Your Customer".
• Maintained my current business portfolio (380 Million +) plus “fresh” funds of 100 Million+
• Attracted new investors (International investors, Entrepreneurs, Business leaders).
• Identified clients' banking/ financial needs to create individual investment plans.
• Supported in designing marketing and sales techniques.
• Created in-detail business proposals and reports.
• Maintained a good understanding of clients and their business strategies.
• Sold investments and product accounts (Liabilities).
• Cross-sell products (Assets).
• Attained new company listings (Institutes, corporations, and local companies).
• Adhered with compliance issues (Created client interview forms to adhere to compliance).
• Market and Industry research (Effects on the Banking Sector).