Technical manager
General Metal holding
مجموع سنوات الخبرة :15 years, 8 أشهر
- Supervise the after sale department :
* Control the daily program
* Schedule & animate the continious training sessions for technicians.
* Following the department's KPIs.
- Sales assistance :
* Technical support for sales agents.
* Costumer visits for technical presentation of company products.
* Pre-sales assistance for costumers.
* Schedule & animate commercial training for sales department (products strength presentation )
- Costumer services.
- Planning of site interventions.
- Technical trainning for after sale team
- Assistance for commercial team (7 sales points) : Engineering offices visits, determination of suitable product for each applications, coutinious refreshing of commercial's technical skills.
- Manage a team of 5 quality technicians.
- Daily and mothly quality reports.
- Improvement project leader (spoilage reduction).
- Improvement projects member.