Dir- of Operations
CITY SEASONS HOTEL
Total des années d'expérience :34 years, 5 Mois
5* hotel 336 rooms & 69 hotel apartments with 5 Outlets, 7 Meeting rooms, Banquet Overseeing and managing all departments and working closely with DH on a daily basis Working closely with the owner hotel to achieve the hotel goal with sales and market strategy
Automated and streamlined production processes and equipment to increase profits by over 26%
Directed successful turnaround eliminating over 20% in debt within 6 months
Empowered staff members to contribute to continuous improvement of quality and growth of the hotel
Increased operational efficiency by leasing staff development and business planning
5* hotel 336 rooms & 69 hotel apartments with 5 Outlets, 7 Meeting rooms, Banquet Muscat 4* hotel 310 rooms with 3 Outlets, 3 meeting room and banquet Abu Dhabi Overseeing and managing all departments and working closely with DH on a daily basis Working closely with the owner hotel to achieve the hotel goal with sales and market strategy Automated and streamlined production processes and equipment to increase profits by over 26% Directed successful turnaround eliminating over 20% in debt within 6 months Empowered staff members to contribute to continuous improvement of quality and Increased operational efficiency by leasing staff development and business planning
+971 508736619 5* hotel 139 rooms & 30 suites with 8 Outlets, 4 Meeting rooms, IRD and Banquet Leading 138 head F&B Oversaw the day - to day operations of a brand new 139 rooms & 30 suites with 8 outlets, 4 M rooms Hired and trained all new associated, whilst also demonstrating the best methods for service guests
mohamed.elmoselhy@gmail.com Initiated and implemented plans to improve customer relations quality standards and service efficiency Grew monthly revenue by 12% through effective upselling of premium rooms and services Handled guest complaints in the most effective manner possible and offered complimentary service for Hardship cases
5* luxury hotel 208 rooms & suites with 3 restaurants, 2 Meeting rooms & Banquet Hall
GOP increase by 8% within a year through diligent cost savings in payroll and other expenses by 12% Led F&B team of 134 to champion customer service and consistently elevate food presentation standers
4* Luxury Hotel with 130 Room and Royal Suite with 3 restaurants and a large banquet hall
5* Hotel, 143 rooms and Suites, 3 F&B outlets, Banquet & Spa luxury 5* Hotel in Al Khobar
Mina Concorde is a 5* Hotel, 941 rooms & suites with 4 F&B outlets Makkah Concorde is a 4* Hotel, 482 rooms and 3 F&B outlets and 2 Ball Room Bab Al Multazam Concorde is a 4*Hotel, 340 rooms and 2 F&B outlets
5*Hotel 314 rooms and suites including 7 restaurants, bars, Largest Ballroom in Alexandria
7* luxury Hotel capacity 202 room & suite and 10 F&B outlets 4 meeting rooms and Ballroom
5*Deluxe Resort capacity 202 rooms & suites, 7 F&B outlets 4 meeting rooms and Banquet
5* Hotel capacity 202 room & 96 Suite and 120 hotel apartment 2 F&B outlets - and Ballroom
5* Hotel capacity 202 room & 96 Suite and 120 hotel apartment 2 F&B outlets - and Ballroom
5* Hotel capacity 292 rooms & Suites 3 F&B outlets - and Ballroom
5* Hotel capacity 292 rooms & Suites 3 F&B outlets - and Ballroom