Director Of IT
Pullman ZamZam Madina Hotel - Accor
مجموع سنوات الخبرة :19 years, 4 أشهر
Provide administrative support to both staff & managers.
Directly report to the Management & coordinate
With all departments.
Provide the optimum system fine tuning for Soft-Hardware according to the best available resources, & insure the best performance with up time level with 99.9%.
Responsible for contracting and dealing with companies for new devices and software and offer the best price.
Dealing with personnel problems in the management system and treatment and establish the best solutions to solve problems.
In contact with Suppliers, Handling calls, offers & handling the complex outside calls.
Assist in System Application installation, according to Accor standard & Policies.
Monitoring and verification of service processes in Network.
Maintaining data security, integrity, and recovery ability by performing daily and other routine backup operations.
Store and retrieve data on computers.
Responsible for Infrastructure security, including Servers, Switches, Routers & Software Applications.
Monitoring and verification of service processes in Network.
Technical fault analysis and troubleshooting.
Hotel Software implementation & standard upgrades
Including all the updates for Windows OS or any other software’s or application.
Network building with using windows Server \{2008 &2012\} to 158 computers.
Provide administrative support to both staff & managers.
Directly report to the Management & coordinate
With all departments.
Provide the optimum system fine tuning for Soft-Hardware according to the best available resources, & insure the best performance with up time level with 99.9%.
Responsible for contracting and dealing with companies for new devices and software and offer the best price.
Dealing with personnel problems in the management system and treatment and establish the best solutions to solve problems.
In contact with Suppliers, Handling calls, offers & handling the complex outside calls.
Assist in System Application installation, according to Hospital SISGH standard & Policies.
Monitoring and verification of service processes in Network.
Maintaining data security, integrity, and recovery ability by performing daily and other routine backup operations.
Store and retrieve data on computers.
Responsible for Infrastructure security, including Servers, Switches, Routers & Software Applications.
Monitoring and verification of service processes in Network.
Technical fault analysis and troubleshooting.
Hospital Software implementation & standard upgrades
Including all the updates for Windows OS or any other software’s or application.
Network building with using windows Server \{2003 &2008\} to 258 computers.
Job Description
-Provide administrative support to both staff & managers
-Dealing with personnel problems in the management system and treatment and establish the best solutions to solve problems
-Responsible for contracting and dealing with companies for new devices and software and offer the best price.
-Technical fault analysis and troubleshooting.
-Monitoring and verification of service processes in Network
-Responsible for Infrastructure security, including Servers, Switches, Routers & Software Applications
-Maintain Guest relation and ensure customer satisfaction.
-Maintaining data security, integrity, and recovery ability by performing daily and other routine backup operations
-Store and retrieve data on computers.
-Assist in System Application installation, according to ACCOR standard & Policies
-Provide the optimum system fine tuning for Soft-Hardware according to the best available resources, & insure the best performance with up time level with 99.9%
-Hotel Software implementation & standard upgrades
Including all the updates for Windows OS or any other software’s or application
-In contact with Suppliers, Handling calls, offers & handling the complex outside calls
-Network building and Maintenance
-Responsible for All Network in Sofitel El Gezirah Hotel are as follows :
Admin - Guest -Digital Signage - Owning company - Network Casino.
-Network building with using windows Server\{2003 &2008) to 400 computers
-Managing 400 Client in network \{ Server 2003 -2008 \} Admin?
-Responsible for monitoring For Wi-Fi \[ Warless Network \] in Tower
-Router Configuration & Network Designing.
Model \[ Cisco 2960 G - Cisco 2950 \]
-Management and control & Maintenance Operating Systems Windows \{Server 2003 - 2008 \}
And Client \{Windows XP - Vista - W 7 - W 8\}.
-Handle clients' queries & redress their grievances.
-Responsible And Support For Applications in Hotel \{Opera System -Micros Outlets - Hits Payroll HR - Sun Accounting - MC Oracle Purchas Order - Call Accounting - Voice Mail - Tars System Reservation by Internet-Veng Card System - CCTV Camera - Sales Catering -Backup System - Fidelio \}
-Assemble workstation and server hardware.
-Install and configure workstation software
-Monitoring and verification of service processes in Network.
-Directly report to the Management & coordinate with all departments.
-Technical Support \{computers Maintenance\}.
-Standard Accor \{HP DC 5750- DC 5780 - Notebooks HP- Apple mackintosh For Business Center\}.
Network administrator under OCI for the construction of Eastern Company project and AstraZeneca project and P&G Project production facility at 6 of October city.
-Network building with using windows 2003 server to
630 computers.
-Management and control & Maintenance 630 Client in network \{Server 2003\}.
-Managing Operating Systems Windows \{Server 2003 - 2000 - NT\} and Client \{XP - 2000 - ME - 98\}.
-Network building and Maintenance.
-Technical Support \{Servers &Computers\} Maintenance.
\{HP - IBM - Dell - Acer- Compaq - Getway - Notebook \}
-Responsible For \{Domain Controller - Dynamic Host Configuration Protocol - Domain Name System - Group Policy - Access Routing\}.
-Router Configuration & Network Designing.
-Responsible on Databases Primavera Enterprise 5.
-In contact with Suppliers, Handling calls, offers & handling the complex outside calls
-Handle clients' queries & redress their grievances
.
-Provide administrative support to both staff & managers \{In Door - Out Door\}
-Technical fault analysis and troubleshooting.
-Monitoring and verification of service processes in Network.
-Directly report to the Management & coordinate with all departments.
-Store and retrieve data on computers.
-Save personal files of employees.
-Maintenance of network environment.
-Providing technical support to internal users.
-Assemble workstation and server hardware.
-Install and configure workstation software..
-Microsoft product Supporting.
- Respond to requests for technical assistance in person, via phone, electronically.
-Technical Support \{Computers Maintenance\} \{HP - IPM -Dell - Compaq-Toshiba-Acer\}\{Workstation &Notebook\}.
-Assemble workstation and server hardware.
-Diagnose and resolve technical hardware and software issues.
-advise user on appropriate action.
-Handle clients' queries & redress their grievances.
-Providing technical support to internal users.
-log all help desk interaction.
-Technical fault analysis and troubleshooting.
-Provide administrative support to both staff &managers\{ In Door - Out Door \} Call Center.
-Install and configure workstation software
-Monitoring and verification of service processes in Network.
-Maintenance of network environment.
-Store and retrieve data on computers.
-Save personal files of employees.
-Microsoft product Supporting.
-Network building and Maintenance.
-Managing on Operating Systems Windows \{Server 2003 - 2000 - NT\} and Client \{XP - 2000 - ME - 98
-Router Configuration & Network Designing.
-Maintenance of network environment.
-diagnose and resolve technical hardware and software. issues
Masters preparation in { Maritime Academy } Network And Information Security B.Sc. computer seines - B.P.A {Very Good } Major: Information Technology { Network & Programer } Air Force Military School High School + Science Air + Military Science
High School + Science Air + Military Science