محمد عبد المنعم ابراهيم يوسف, Food and beverage manager

محمد عبد المنعم ابراهيم يوسف

Food and beverage manager

Clopatra luxury resort

البلد
مصر - كفر الشيخ
التعليم
الثانوية العامة أو ما يعادلها, هندسه وميكانيكا السيارات
الخبرات
15 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 2 أشهر

Food and beverage manager في Clopatra luxury resort
  • مصر - شرم الشيخ
  • أشغل هذه الوظيفة منذ أغسطس 2018
Assistant food and beverage manager في Solymar dar el madina resort
  • مصر - الغردقة
  • يونيو 2014 إلى يونيو 2018

Prepare management, variance, and financial reports on periodic basis.
Manage everyday operations, accounting and financial matters of F&B store.
Supervise employee activities to conform to established standards and policies.
Identify and rectify operational, financial and employee issues.
Coordinate with audit and business teams to ensure compliance with established procedures.
Train and guide staffs in their job duties.
Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.
Ensure employees follow operational practices, hygiene rules, and quality standards.
Develop and implement training programs for employees.
Manage F&B store operations to ensure excellent service in economic and profitable manner.
Initiate the development methods for high quality food and drink preparation process.
Train assigned staffs on emergency, health and safety policies.
Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
Plan and supervise the marketing and promotion activities to attract more customers.
Assist in ordering, purchasing and stocking F&B products.
Coordinate in sourcing and testing new products and menus.
Conduct regular repairs and maintenances for F&B equipment.

Ass.Food and beverage Manager في El hayat sharm resort
  • مصر - شرم الشيخ
  • أبريل 2013 إلى مايو 2014

Prepare management, variance, and financial reports on periodic basis.
Manage everyday operations, accounting and financial matters of F&B store.
Supervise employee activities to conform to established standards and policies.
Identify and rectify operational, financial and employee issues.
Coordinate with audit and business teams to ensure compliance with established procedures.
Train and guide staffs in their job duties.
Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.
Ensure employees follow operational practices, hygiene rules, and quality standards.
Develop and implement training programs for employees.
Manage F&B store operations to ensure excellent service in economic and profitable manner.
Initiate the development methods for high quality food and drink preparation process.
Train assigned staffs on emergency, health and safety policies.
Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
Plan and supervise the marketing and promotion activities to attract more customers.
Assist in ordering, purchasing and stocking F&B products.
Coordinate in sourcing and testing new products and menus.
Conduct regular repairs and maintenances for F&B equipment.

food and bevrage service manager في Iberotel
  • مصر
  • يونيو 2012 إلى ديسمبر 2012

Responsible for the food and beverage section
Giving instructions for the term
Follow up daily sales
Follow up the complaints department and work to resolve them
Follow up training staff section

restaurant manager في host mark
  • مصر - الغردقة
  • نوفمبر 2011 إلى مايو 2012

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

restaurant manager في sunrise holidays
  • مصر - الغردقة
  • مايو 2010 إلى يوليو 2011

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

restaurant manager في jaz makadi golf hotel
  • مصر - الغردقة
  • نوفمبر 2008 إلى أكتوبر 2009

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

restaurant manager في l.t.i
  • مصر - الغردقة
  • نوفمبر 2007 إلى يونيو 2008

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, هندسه وميكانيكا السيارات
  • في بيلا الثانويه الصناعيه
  • أغسطس 1998

Specialties & Skills

Staff Training
Time Management
Food Safety
Food Quality
• Plan, direct & coordinate activities of F&B department • Staff hiring, training & evaluation • Maintain SOE & FF&E • Menus planning, Menus engineering & SWAT analysis • Establish standards for personnel performance and customer service • Schedule staff hours and assign duties • Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted • Ensure Cost, Safety & quality • Resolve personnel problems • Review FO, CC, GR & ACC daily reports and monthly P&L • Work on Guest satisfaction • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control • Investigate and resolve complaints regarding food quality, service, or accommodations • Monitor employee and patron activities in order to ensure liquor regulations are obeyed • Coordinate assignments of cooking personnel in order to ensure economical use of food and timely preparation

اللغات

الانجليزية
متمرّس
الالمانية
متوسط
الروسية
مبتدئ

العضويات

النقابه العامه للعاملين بالسياحه والفنادق
  • الاولى
  • January 2011

التدريب و الشهادات

Food & Beverage Skills Development (تدريب)
معهد التدريب:
American Hotel & Lodging Educational Institute
Leadership Skills Development (تدريب)
معهد التدريب:
American Hotel & Lodging Educational Institute
Hospitality Department Trainer (تدريب)
معهد التدريب:
Jaz Hotels, Resorts & Cruises
Business Writing Skills (تدريب)
معهد التدريب:
American Hotel & Lodging Educational Institute
Food & Beverage Management (تدريب)
معهد التدريب:
Egyptian Tourism Federation
Time Management Work Shop & Delegation (تدريب)
معهد التدريب:
Jaz Hotels, Resorts & Cruises
Hazard Analyses and Critical Control Point (تدريب)
معهد التدريب:
American Hotel & Lodging Educational Institute
traine the trainer (تدريب)
معهد التدريب:
American Hotel & Lodging Educational Institute
تاريخ الدورة:
November 2010