mohamed Abd Elmoneim, Food and beverage manager

mohamed Abd Elmoneim

Food and beverage manager

Clopatra luxury resort

Location
Egypt - Kafr El Sheikh
Education
High school or equivalent, هندسه وميكانيكا السيارات
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Food and beverage manager at Clopatra luxury resort
  • Egypt - Sharm el Sheikh
  • My current job since August 2018
Assistant food and beverage manager at Solymar dar el madina resort
  • Egypt - Hurghada
  • June 2014 to June 2018

Prepare management, variance, and financial reports on periodic basis.
Manage everyday operations, accounting and financial matters of F&B store.
Supervise employee activities to conform to established standards and policies.
Identify and rectify operational, financial and employee issues.
Coordinate with audit and business teams to ensure compliance with established procedures.
Train and guide staffs in their job duties.
Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.
Ensure employees follow operational practices, hygiene rules, and quality standards.
Develop and implement training programs for employees.
Manage F&B store operations to ensure excellent service in economic and profitable manner.
Initiate the development methods for high quality food and drink preparation process.
Train assigned staffs on emergency, health and safety policies.
Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
Plan and supervise the marketing and promotion activities to attract more customers.
Assist in ordering, purchasing and stocking F&B products.
Coordinate in sourcing and testing new products and menus.
Conduct regular repairs and maintenances for F&B equipment.

Ass.Food and beverage Manager at El hayat sharm resort
  • Egypt - Sharm el Sheikh
  • April 2013 to May 2014

Prepare management, variance, and financial reports on periodic basis.
Manage everyday operations, accounting and financial matters of F&B store.
Supervise employee activities to conform to established standards and policies.
Identify and rectify operational, financial and employee issues.
Coordinate with audit and business teams to ensure compliance with established procedures.
Train and guide staffs in their job duties.
Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.
Ensure employees follow operational practices, hygiene rules, and quality standards.
Develop and implement training programs for employees.
Manage F&B store operations to ensure excellent service in economic and profitable manner.
Initiate the development methods for high quality food and drink preparation process.
Train assigned staffs on emergency, health and safety policies.
Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
Plan and supervise the marketing and promotion activities to attract more customers.
Assist in ordering, purchasing and stocking F&B products.
Coordinate in sourcing and testing new products and menus.
Conduct regular repairs and maintenances for F&B equipment.

food and bevrage service manager at Iberotel
  • Egypt
  • June 2012 to December 2012

Responsible for the food and beverage section
Giving instructions for the term
Follow up daily sales
Follow up the complaints department and work to resolve them
Follow up training staff section

restaurant manager at host mark
  • Egypt - Hurghada
  • November 2011 to May 2012

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

restaurant manager at sunrise holidays
  • Egypt - Hurghada
  • May 2010 to July 2011

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

restaurant manager at jaz makadi golf hotel
  • Egypt - Hurghada
  • November 2008 to October 2009

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

restaurant manager at l.t.i
  • Egypt - Hurghada
  • November 2007 to June 2008

recruiting, training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
making improvements to the running of the business and developing the restaurant.

Education

High school or equivalent, هندسه وميكانيكا السيارات
  • at بيلا الثانويه الصناعيه
  • August 1998

Specialties & Skills

Staff Training
Time Management
Food Safety
Food Quality
• Plan, direct & coordinate activities of F&B department • Staff hiring, training & evaluation • Maintain SOE & FF&E • Menus planning, Menus engineering & SWAT analysis • Establish standards for personnel performance and customer service • Schedule staff hours and assign duties • Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted • Ensure Cost, Safety & quality • Resolve personnel problems • Review FO, CC, GR & ACC daily reports and monthly P&L • Work on Guest satisfaction • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control • Investigate and resolve complaints regarding food quality, service, or accommodations • Monitor employee and patron activities in order to ensure liquor regulations are obeyed • Coordinate assignments of cooking personnel in order to ensure economical use of food and timely preparation

Languages

English
Expert
German
Intermediate
Russian
Beginner

Memberships

النقابه العامه للعاملين بالسياحه والفنادق
  • الاولى
  • January 2011

Training and Certifications

Food & Beverage Skills Development (Training)
Training Institute:
American Hotel & Lodging Educational Institute
Leadership Skills Development (Training)
Training Institute:
American Hotel & Lodging Educational Institute
Hospitality Department Trainer (Training)
Training Institute:
Jaz Hotels, Resorts & Cruises
Business Writing Skills (Training)
Training Institute:
American Hotel & Lodging Educational Institute
Food & Beverage Management (Training)
Training Institute:
Egyptian Tourism Federation
Time Management Work Shop & Delegation (Training)
Training Institute:
Jaz Hotels, Resorts & Cruises
Hazard Analyses and Critical Control Point (Training)
Training Institute:
American Hotel & Lodging Educational Institute
traine the trainer (Training)
Training Institute:
American Hotel & Lodging Educational Institute
Date Attended:
November 2010