Area Manager
Samsung
مجموع سنوات الخبرة :15 years, 8 أشهر
4G Project Deployment and Maintenance for Samsung India Electronics Private Limited
Project 1: Vodafone/Huawei OSN (DWDM) Transmission, Managed Services in Qatar.
• Network Surveillance & Monitoring on NMS U2000.
• Front Office engineer for transmission equipment for 24*7 Hours.
• Installation of iManager Huawei U2000, Installation & Commissioning of OSN8800 T32.
• Trouble shooting of DWDM for Optix OSN 8800 / RTN 900 Series.
• Responsible for timely configuration from E1 to STM-64, FE, GE services (Data, Voice, multicast, etc.)
• Analyze the incidents if occur generate contingency plans in case of system failure.
• Provisioning of network availability especially during the break down.
• Implementation of configurations as per defined standard operating procedures (SOP).
• Technical Help Desk, Network performance management, Preventive & Routine Maintenance, SLA, Trouble Ticket & Escalation Management, KPI Reporting & Coordination with team.
• Fault Reporting and Fault Rectification in coordination with the Field Engineers.
• Network performance management and assistance to technical staff.
Project 2: Vodafone/Huawei LTE IBS, Project & Managed Services in Qatar.
• Network Surveillance & Monitoring 24*7 Hours on NMS M2000.
• Responsible to check cell information and service information on MML.
• Worked on I-Manager M2000 to monitor KPI's and Troubleshooting.
• On M2000 designing the KPI’s according to customer demand.
• Responsible for Equipment & Alarm Management, Configuration & Troubleshooting.
• Technical Help Desk, Network performance management, Trouble Ticket & Escalation Management, KPI Reporting & Coordination with team.
• Provide Support to our customers and also concern with Huawei GTAC.
• Team Member of Hardware Installation and commissioning of the BTS3900.
• Rollout project of 4G Infotel Broadband Service Limited (IBSL) Reliance.
• Lead a team of Field engineers, to ensure overall and timely delivery of network services from circle, to fulfill the requirement of customer organization. Manage fault resolution for all field & critical cases.
• Coordinate the review, presentation of layouts, drawings, analysis and other documentation.
• Generate and distribute management reports in accurate and timely manner.
• Develops MIS documentation to allow for smooth operations and easy system maintenance.
• Perform data analysis for generating reports on periodic basis.
• Understand customer problems and provide appropriate technical solutions.
• Participate in cross-functional meetings to resolve recurring customer issues.
• Provide customer support and assistance in issue troubleshooting and resolution.
• Provide status reporting of team activities against the program plan or schedule.
• Escalate issues which cannot be resolved by the team.
• Provide guidance to the team based on management direction.
• Delivers hands-on technical assistance &troubleshooting for resolving technical issues.
• Rollout Project 3G ROB Maxis (West Bengal).
• Rollout 2G Swap Project Ericsson to NSN ROB (West Bengal).
• Installation, Commissioning & Integration of Nokia 2G, 3G Flexi BTS
• Installation, Commissioning & Integration of Nokia Flexi Hybrid & Ceragon IP-10 (Microwave Indoor & Outdoor Equipments).
• Re-homing of 2G Sites from Ericsson BSC to NSN BSC.
• Traffic shift from Ericsson to NSN Transmission Equipment.
• Checking of Loops from BTS to BSC to MSC to Get the E1 Through sites.
• Connecting the E1 to the Site.
• E1 dropping at new site to other sites.
• NSM Visibility to the sites for O&M.
• VLAN tagging for Sites at PTN Tejas MUX.
• Cross connection, E-1 by pass remote sites (Flexi hybrid & Ceragon IP-10).
• VSWR & RSSI faults rectification.
• Coordinate with MNOC to rectify performance related Alarm.
• Defining and testing of all alarm related to BSS.
• Site Audit, Quality Assurance & Quality Control.
• ATP for both 2G & 3G and Microwave sites and handed over to O&M team.
• Gives support to the other field engineer for integration & troubleshooting.
• Operation & Maintenance 2G Sites of Vodafone (ROB.)
• Preventive Maintenance of BSC and All Sites (BTS, Microwave & Transmission).
• Responsible for all types of activity done by FLM team, like Traffic Changeover, New Sites Configuration & Activation.
• Monitoring of sites using Reflection Software from BSC & from OMCR. Remote.
• Integration & Commissioning of Nokia BTS (Ultra, Flexi & Metro).
• Integration & Commissioning of Nokia Transmission (Hopper Manager, FIU, Metro Hub, NEC.)
• NMS Support gives to the FLM Engineer.
• Software up Gradation of NOKIA BTS Sites.
• Defining and testing of all alarm related to BSS.
• Expansion and Removal of TRX in Sites by Creating and Deleting Them in BSC.
• Perform TRX expansion 2G (900 & 1800) and BTS re-configuration, program HW database for BTS local configuration, and provide immediate action for blocked for TRX radio.
• E1 dropping at new site and E1 bypassing, E1 dividing to BSC.
• Checking of Loops from BTS to BSC to MSC to Get the E1 Through sites.
• Responsible for Re-homing of sites. (BSC to BSC).
• Shifting the Sites from PDH Links to SDH Links (CERAGON & NEC LINKS WITH MUX).
• VSWR & RSSI faults rectification.
• Coordinate with MNOC to rectify performance related Alarm.
• Providing BSS support for fault detection & rectification.
• Onsite and remote technical oversight for network and planned work activities. Maintain accurate work records.
• Rollout Project 2G Kolkata & West Bengal.
• Installation, Commissioning & Integration of Nokia, Ericsson & Huawei 2G BTS Site
• Installation, Commissioning & Integration of Nokia Flexi Hopper & FIU (Microwave Indoor & Outdoor ).
• Alarms termination of 2G sites for O&M.
• VSWR & RSSI faults rectification.
• Coordinate with NOC to rectify performance related Alarm.
• AT for 2G BTS and Microwave sites and handed over to O&M team.
Project Management
B-Tech in Electronics & Telecommunication Engineer from Rajasthan Vidyapeeth University, Udaipur, Rajasthan
Diploma in Electronics & Communication Engineer from K.C.T Polytechnic, College Gulbarga, (Bangalore Technical Board), Karnataka TOTAL EXPERIENCE: Having 5.6 years of Relevant Experience in Telecom Field.