Mohammed Audu Gubio

logistics and warehouse manager at luly logistics company

• Nigeria - Lagos
• My current job since January 2016

Logistics Manager Roles;

Strategic Planning: Developing and implementing strategies to optimize transportation routes, reduce costs, and improve efficiency.
Vendor Management: Negotiating contracts with transportation providers and managing relationships to ensure quality service and cost-effectiveness.
Inventory Management: Overseeing inventory levels, forecasting demand, and coordinating with suppliers to ensure timely deliveries.
Team Leadership: Supervising and training logistics staff, delegating tasks, and ensuring compliance with safety regulations.
Performance Analysis: Monitoring key performance indicators (KPIs) to evaluate logistics operations and identify areas for improvement.
Problem Solving: Resolving transportation delays, customer complaints, and other logistics issues in a timely manner.

Truck Dispatcher Responsibilities;

Route Planning and Optimization:
Develop efficient routes for drivers to ensure timely deliveries and cost-effectiveness and
Utilize GPS and route optimization software to minimize fuel costs and reduce transit times.

Dispatching and Coordination:
Assign drivers to specific routes and loads based on availability, proximity, and capacity.
Communicate with drivers to provide instructions, updates, and resolve any issues that may arise during transit.

Customer Service:
Liaise with customers to coordinate delivery schedules, address concerns, and ensure satisfaction.
Handle inquiries, complaints, and requests for special accommodations in a professional manner.

Documentation and Record-Keeping:
Maintain accurate records of shipments, deliveries, and driver logs.
Prepare and process necessary paperwork, including bills of lading, invoices, and shipping manifests.

Monitoring and Tracking:
Monitor shipments in real-time to track progress and address any delays or disruptions. Implement contingency plans to mitigate risks and ensure on-time deliveries.

Compliance and Safety:
Ensure compliance with regulations governing transportation, including hours-of-service rules and vehicle inspections. Also promote a culture of safety among drivers and enforce adherence to safety protocols and procedures.

Problem Solving and Decision Making:
Resolve logistical challenges, such as scheduling conflicts, equipment breakdowns, or adverse weather conditions.
Make quick and informed decisions to optimize operations and minimize disruptions.

Experiences and track Records;

Managed a fleet of 20+ trucks, coordinating daily deliveries across multiple states while maintaining a 98% on-time delivery rate.

Utilized route optimization software to reduce fuel costs by 15% and improve overall efficiency.

Implemented new scheduling protocols that resulted in a 20% increase in driver productivity.

Successfully resolved customer complaints and inquiries, resulting in a 95% customer satisfaction rating.

Ensured compliance with DOT regulations and conducted regular safety training sessions for drivers.

Developed contingency plans for emergency situations, such as accidents or road closures, minimizing downtime and maximizing productivity.

Maintained detailed records of shipments and deliveries, facilitating accurate billing and reporting.

Managed a team of 10 truck dispatchers, improving on-time delivery rates by 15% through optimized routing and enhanced communication protocols.

Negotiated new contracts with transportation providers, resulting in a 10% reduction in freight costs while maintaining service quality.

Implemented a new inventory management system, reducing stockouts by 20% and improving overall supply chain efficiency.

Coordinated emergency response efforts during severe weather events, ensuring the safety of drivers and minimizing disruptions to delivery schedules.

Led cross-functional teams to identify process improvements and streamline logistics operations, resulting in a 25% reduction in transportation expenses.