IT specialist
هيئه الهلال الاحمر السعودي
مجموع سنوات الخبرة :2 years, 5 أشهر
-Install and configure computer hardware operating systems and applications
-Monitor and maintain computer systems and networks
-Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
-Troubleshoot system and network problems and diagnosing and solving hardware/software faults
-Replacing parts as required
-Provide support, including procedural documentation and relevant reports
-Follow diagrams and written instructions to repair a fault or set up a system
-Support the roll-out of new applications
-Setting up new users' accounts and profiles and dealing with password issues
-Respond within agreed time limits to call-outs
-Work continuously on a task until completion (or referral to third parties, if appropriate)
-Prioritize and manage many open cases at one time
تصميم المخططات والنماذج وحساب الكميات عن طريق الحاسوب
ادخال وتعديل بيانات وطلبات العاملين في الهيئة
وكتابة الخطابات الرسمية الخاصة بمكتب شئون العملين