Executive Assistant & PR Executive / Maintenance Manager /Customer Service / HR Department / Houseke
Siran Towers
Total years of experience :12 years, 10 Months
Office Manager:
Represent the company as the first point of contact for customers, visitors and present a professional image always.
Handle all administration duties and office management related such us correspondence letters, memos, reports, emails, fax messages as instructed by the manager, updating database, filing all confidential documents.
Master the knowledge of company property management system.
Take initiative on requests and inquiries of administrative nature
Handle multiple priorities and ensure meeting deadlines.
Arrange accommodation and business travels for office members & guests including flights, car and hotels and setup meetings
Create, compose and design PowerPoint presentations/Excel spreadsheets and other relevant software programs for corporate functions and for senior managers’ referral.
Stationery stock management, maintaining stock records for the department and ensuring that the minimum stock levels are maintained always in the department
Purchase office furniture and equipment
Provided administrative support to all departments. Duties performed include checking, distributing and filing of all correspondences plus other records.
Responsible for delegating each request submitted from tenant to the proper person in the office for execution and making sure that all requests.
Work as a team, facilitate teamwork at the branch and help others when required
Maintain procedures manual to ensure consistent performance of routines.
Check deadlines on incoming requests and put preliminary work in play.
Recommend management action to improve standard operating procedures
Responsible for the Fingerprint system, submit reports to the head of accounting department.
Responsible of handling all administrative work related to human resources.
Responsible for all HR related forms (sick leaves, vacation requests, etc…)
Provide team support and ensure proper coordination amongst employees.
Proficient with MS Office Suite (Word, Excel, PowerPoint & Outlook), e-mail applications, and web research.
Maintenance & Housekeeping Supervisor:
• Maintenance in house team responsible for supervising both the in house maintenance team as well as all vendors.
Supervise the process of the in-house team as well as channel all their requests in timely fashion.
Manage the maintenance contracts file, as well as the relationship with all vendors.
Thorough understanding of all maintenance contracts, making sure that each vendor is abiding by the terms of their agreement.
Supervise the process of all tenants’ maintenance requests.
Responsible for delegating each request submitted from tenant to the proper person in charge for execution.
Follow up on all maintenance team making sure that they perform their duties in timely fashion.
Manage the monthly visit of the maintenance team to each occupied room by following the procedure guideline mentioned in the internal regulation.
Housekeeping:
Coordinate with all tenants on all issues related to housekeeping.
Review all housekeeping reports making sure that the work is being done efficiently and effectively.
Perform regular visits to rooms to check on the cleanness quality.
Document all communications professionally in order to retrieve any mishandling of any process.
Constant update to the cleaning schedule in order to accurately schedule the cleaning to vacant and occupied rooms
Document all communications professionally in order to retrieve any mishandling of any process.
Constant update to the cleaning schedule in order to accurately schedule the cleaning to vacant and occupied rooms
Manage and supervise the laundry team making sure that laundry is being implemented properly to ensure customer satisfaction.
Responsible for constantly updating the laundry team with a list of tenants who sign up or cancel their service.
Represent the company as the first point of contact for customers, visitors and present a professional image always.
Handle all administration duties and office management related such us correspondence letters, memos, reports, emails, fax messages as instructed by the manager, updating database, filing all confidential documents.
Report daily to the Company Director on various business goals/targets accomplished.
Handle multiple priorities and ensure meeting deadlines.
Create, compose and design PowerPoint presentations/Excel spreadsheets and other relevant software programs for corporate functions and for senior managers’ referral.
Stationery stock management, maintaining stock records for the department and ensuring that the minimum stock levels are maintained always in the department
Arrange accommodation and business travels for office members & guests including flights, car and hotels.
Purchase office furniture and equipment
Provided administrative support to all departments. Duties performed include checking, distributing and filing of all correspondences plus other records.
Work as a team, facilitate teamwork at the branch and help others when required.
Responsible for the Fingerprint system, submit reports to the head of accounting department.
Responsible of handling all administrative work related to human resources.
Responsible for all HR related forms (sick leaves, vacation requests, etc…)
Provide team support and ensure proper coordination amongst employees.
Proficient with MS Office Suite (Word, Excel, PowerPoint & Outlook), e-mail applications, and web research