Credit Control Manager
Farzana Trading
Total years of experience :16 years, 7 Months
CREDIT CONTROL MANAGER: at Farzana Trading LLC > Reporting: CFO & GM > Employee: 700
Farzana Trading founded in 1966, one of the leading importers, wholesalers and distributors of fresh, frozen & Dry foodstuff in the GCC region. A renowned re-exporter globally.
Duties Performed
Owned full accountability for all credit operations for AED.600Million company Annual Turnover, and base of over 3, 000 customers consisting Hypermarkets, Supermarkets, Groceries, Hotels, Fine Dining restaurants, Catering Companies, wholesalers / Traders, Meat Processors, Ship chandlers.
Head the Accounts Receivable Department by implementing credit control policies and working with the team to follow up with customers for collection of payments as per due dates.
Dimensions External Interfaces: Customers Credit Insurance companies, Handling debt collection agencies
Obtain adequate credit insurance coverage from the insurance providers Carry out physical visits to customer premises if the credit insurance evaluation does not match with sales team s credit limit credit period requirements and provide feedback to GM, Assigning & revising Credit Rating.
Set credit limits for customers based on insurance evaluation, expected trading volumes etc. using approved forms and documents, work closely with the legal department in cases of legal action fraud such as trial, preference action claims, small claims court, arbitration, post-trial judgments. and provide all necessary documentation needed Based on learnings from past instances, take steps to prevent credit control incidents.
Internal Interfaces: Sales Warehouse QC Legal Key Result Areas Assessing credit risk and providing inputs to the management for setting credit policies and credit limits Ensuring compliance to credit policies.
Monitor all receivables by actively discussing and tracking the same with the concerned accountants Help the accountants to coordinate with the sales team customer if required Block invoicing and prevent further supplies to customers who are defaulting on their payments unless approved by the senior management
Providing receivables reports to the sales team, Finance Manager and the Management as per schedule Key Deliverables Receivables Credit Control
Ensure that all customers are billed in accordance with the company s credit policy Review credit policies and procedures periodically to assess gaps, and recommend changes to the Finance Manager and GM
Approve credit notes for short payments by customers subject to adequate reasons and evidence furnished by the customer sales team warehouse team QC teams regarding the adjustments
Ensure that the receivable accountants complete customer accounts reconciliation on time and as per policy
Provide timely and accurate MIS information to the Management on a periodic basis or whenever requested
Other Supervisory Responsibilities General Plan departmental activities, capture performance data and review and analyze data. Implement control procedures to minimize performance deviations.
Play an active role in recruitment process by screening resumes and conducting preliminary interviews.
Induct new employees in to the department by explaining role, responsibilities and key performance indicators. Provide on the job training to new members who join the department. Conduct performance appraisals for department staff.
Take responsibility for own personal development in line with agreed annual performance objectives
Constantly acquire knowledge and remain abreast with latest technologies market trends. Pro-actively taking responsibilities of other team members, colleagues or seniors during their absence
Provide inputs to the Management regarding various aspects whenever asked for.
Credit Control Manager AL Muqarram Industries (AMI)
Reporting: Finance Manager & MD Employee: 500
Al Muqarram Industries is a leading manufacturing group in UAE established since 2000, Produce Silicone sealants, Adhesive tapes, and Aerosols along with variety of other products being marketed to different countries all over the world.
Update the complete procedure for new customer creation as per the Credit Policy
Introducing Brackets for Customer’s Credit Limits & procedure for Allocating Credit Limit
Categorization of Customer based on Payment History.
Update customers data base, Setting up Procedure for Credit Note
Coordinating with Sales, production & warehouse Team (Approvals for production & Dispatch)
Accountants ( for up to date SOA & Ensuring that payment Entries in timely manner )
Sharing Customer’s list with the outstanding balance 3 times a month with sales person
Involving Sales representative for customer related issues Track on Legal Cases
Following Up with Banks on delays in CAD / LC. Ensure correct Allocation of Payment to Invoices
Discussions on Undervalue invoicing (Export )& LC Managements.
Negotiation on Payment options ( to Sales And Customer)
Submission of Manual Invoices / SOA to Customer ( Upon Request / Specific Customers)
Liaises with the auditors for the conduct of interim and annual audit of the group and its subsidiaries
Providing ad-hoc reporting as and when requested
Credit Controller cum Receivable Accountant Bahman Enterprises Group
Reporting: Finance Manager Employee: 300
Overseeing and Posting/confirming the allocation of receipts to the sales invoices
Collections Process in UAE, Collection Forecast
Scheduling and attending meetings with customers to resolve any Collection/billing disputes.
Verifying Credit Notes, Ensure the adequate Provisions
Regular meetings with Finance Manager to discuss on AR status and follow-up on action points
Maintaining Retailer’s yearly Trade agreements with Comparative analysis
Sending SOA, Payment Reminders and Escalating Letters to the Customer.
Perform Risk Assessment for Credit Limit, resolve credit blocks and monitor debt collection activities.
Monitor Customer receipted Sales Invoices to Confirm the goods are provided against Contracts.
Verifying the system Posted Sales Invoices against the LPO.
Reporting & controlling the Delivery of the Goods is if other than Posting date of the invoice
Goods returns prices confirmations, Delivery Returns verifications
Senior Accountant Metro Shoe Pvt. Ltd
Reporting: Finance Manager Employee: 1500
Supervising the staff and report to the Finance Manager, Deputy CEO
Prepare, examine, analyze accounting records, financial statements and other financial reports
Reviews and controls intercompany reconciliations as well as all the reconciliations of Accounts.
Employee Final Settlements / Staff Accounts
Assist department managers in all financial issues involving efficient planning, coordination and adherence to budgets and targets.
Responsible for the Monthly reports and recorded closing entries.
Arrange monthly Statement of Accounts from all the Creditors and reconcile the same/ Invoicing
Arrange and make payment to Creditors & verifying the Payment Budgets
Control of Current and Post Dated Cheque issued Arrange advance payment
Monitor all general ledgers accounts together with costing efforts supporting transaction documents and collections of due account receivable on regular and monthly basis with all clients.
General Accountant DHAN Basmati Rice
Reporting: Managing Director Employee: 150
Updates General Ledger, check journal entries and prepares working trial balance
Assists and spearheads in the implementation of the newly adapted accounting system
Handles cash flow, Evaluates inventory and control inventory movements
Checks payment vouchers, accounts payable and journal voucher entries.
Preparation of MIS reports, cost ledgers, General Ledger Accounting
Scrutiny of accounts and passing of rectification entries
Monthly closing of books of accounts, Handles accounts up to finalization
MBA-FINANCE (2009-2011) COMSATS University Islamabad, Pakistan
B.COM (2005-2007) Punjab University, Pakistan
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