Mutayam Taweel, HR Manager

Mutayam Taweel

HR Manager

Netwrkers

Location
Egypt - Cairo
Education
Diploma, Trainer Certification
Experience
24 years, 10 Months

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Work Experience

Total years of experience :24 years, 10 Months

HR Manager at Netwrkers
  • Egypt - Cairo
  • My current job since April 2013

•Conducted an organizational assessment, and recommended the development of cohesive strategy to align human capital goals and programs
•Recruiting - advertising, interviewing, checking references and writing contracts of employment.
•Responsible for all aspects of payroll
•Administered rollout and implementation of standardized benefits and performance management appraisal systems
•Conducted new employee orientation, processed employees on-boarding and employee terminations, paperwork, and exit interviews
•Ensured that Human Resources practices, objectives and advisories are properly coordinated to all departments
•Managed all leave of absences
•Created new hire orientation manuals and organizational charts

Acting Senior Training and Development Officer at QNB Bank
  • Syria - Damascus
  • August 2011 to September 2012

•Conducted orientation sessions and arranged on-the-job training for new hires
•Evaluated instructors performance and the effectiveness of training programs on spot and Return on Investment
•Identified training needs, developed and organized training manuals, multimedia visual aids, and other educational materials
•Mapped and executed training strategies and budgets with senior management
•Kept up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.

Human Resources/ Training and Development Officer at Bank Audi
  • Syria - Damascus
  • February 2009 to August 2011

•Identified training needs within the bank through job analysis, appraisal schemes and regular consultation with management
•Designed and developed training and development programs
•Worked with a team to produce programs that are satisfactory to all relevant parties in the bank
•Developed training materials for in-house courses, evaluated training and helped solve specific training problems, either on a one-to-one basis or in groups>

Sales Representative at Syriatel
  • Syria - Damascus
  • December 2007 to May 2008

•Planed monthly road plan to the sub-dealers taking into consideration the sub dealer classification.
•Maintained Syriatel&Ya Hala brands visibility in a good manner at sub-dealers’ shops and report any infringements to Syriatel policies
•Follow-up onsales figures vs. sales target of my area to achieve the highest market share in each sub-dealer shop.
•Provided Geo Marketing and Technical Department with quick and accurate feedback regarding coverage & network
•Proposed& assist in conducting special surveys related to sales & marketing regional needs.

Academic Relation Coordinator at Syriatel Co.
  • Syria - Damascus
  • June 2006 to May 2008

•Built up relations with potential scholar channels to provide the employees with educational services where on a local ground or international.
•Assisted/followed up on students of Higher Institute for Business Administration on scholarship provided by Syriatel
•Follow-up on all payments for Universities/ Abroad Educational Organizations with Finance Department.
•Promoted Quality Culture and awareness of QMS requirements according to ISO Standards 9001-2000.

Training Coordinator at Syriatel Co.
  • Syria - Damascus
  • June 2006 to May 2007

•Performed duties required in support of office functions including but not limited to composing reports and correspondences, developing training manuals and documents keeping abreast of new policies and procedures
•Followed-up on recommended cases, internships and continues learning issues (Acceptance Letter, registrations, payments, Certificate of Completion …etc).
•Filing, follow-up on nominated employees for training, supervisors for nominations and finance for payments
•Preparing reports and identifying training needs.

Marketing Supervisor at IAC
  • Syria - Damascus
  • October 2004 to June 2006

•Planned, recommended and implemented the Training Center program
•Guided the development of fundamental changes for the Training Center programto facilitate financial strength and growth
•Developed a strategic plan for the program (covering finances, operations, marketing, staff development, communications and policy) with annual objectives
•Planned opportunities to develop new revenue sources and channels
•Developed contacts and partnerships with other organizations and individuals to increase awareness of the Training Center and advocate on its behalf
•Ensured that both instructors and candidates are seeing both financial success.

Medical Rep at Syrian Pharmaceutical office
  • Syria - Damascus
  • June 2002 to June 2004

•Provide medical equipments specifications and qualifications to the physicians
•Visited prospect physicians to present and make negotiations about the featured product
•Informed physicians about the product’s price, warranty, nutritional value, side effects, and other important information
•Made routine visits to different hospitals and community centers to present the products
•Made negotiations with the pharmaceutical company about the price and demand of the physicians.

Sales Man at Than Direct
  • Syria - Damascus
  • April 2000 to June 2002

•Telemarketing and supervision of “Door to Door Service” sales and ensure customer needs are met with satisfaction

Marketing Researcher at Stat Ipsos
  • Syria - Damascus
  • January 1998 to March 2000

•Collecting data, data entry& data banking in to help suppliers to take decisions regarding their investments

Education

Diploma, Trainer Certification
  • at PHI
  • June 2010
Bachelor's degree, economy & planning
  • at : university of' Damascus, Faculty of Economy
  • September 2005

Specialties & Skills

Enterprise Management
Microsoft Office
Windows
Ms Project
Ms Office
Internet

Languages

Arabic
Expert
English
Expert
Spanish
Beginner

Training and Certifications

Mini MBA (Managerial Development Program) (Training)
Training Institute:
MMC, Syria
Date Attended:
February 2012
Assessment Center Development (Training)
Training Institute:
Al-Malki, Syria
Date Attended:
December 2006
Assessor Skills (Training)
Training Institute:
Al-Malki, Syria
Date Attended:
December 2006
HR Management (Training)
Training Institute:
Ousoos, Syria
Date Attended:
October 2009
Anti-Money Laundry (Training)
Training Institute:
Nations Training Center, Jordan
Date Attended:
October 2012
Conflict Management (Training)
Training Institute:
LCRN, Lebanon
Date Attended:
October 2010
Train the Trainer (Certified Trainer) (Training)
Training Institute:
PHI, Lebanon
Date Attended:
February 2010
Certified Manager (Training)
Training Institute:
Ousoos, Syria
Date Attended:
April 2011
Improving Training Effectiveness (Training)
Training Institute:
Euromatech, UAE
Date Attended:
November 2006