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Zaki Amer, Front Desk Manager

Zaki Amer

Front Desk Manager

Amwaj Oyoun

Location
Egypt - Cairo
Education
Bachelor's degree, English
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Front Desk Manager at Amwaj Oyoun
  • Egypt - Sharm el Sheikh
  • My current job since March 2015

Front office department.

English Teacher at Orman Schools
  • Egypt - Cairo
  • October 2013 to March 2015

Teaching english language.

English Teacher at Orman Schools
  • Egypt - Cairo
  • October 2013 to March 2015

Teaching english language at Orman secondary schools.

Front Desk Shift Leader at Radissonblu Hotels
  • Egypt - Sharm el Sheikh
  • January 2008 to October 2013

Working in front desk receptionist in hotel Radissonblu Resort Taba .

Make check inn and check out for guest, handling guest balance.
Handling guest complain.

Education

Bachelor's degree, English
  • at El Azher University
  • September 2006

Grade Good

Specialties & Skills

Teaching English
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Receptionist
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Front Office
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Guest Satisfaction
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Work Life Balance
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DEALING WITH THE MOST OF COMPUTER PROGRAMS - WINDOWS 98. 2000, MILLENNIUM, AND XP - MICROSOFT WORD,
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FIDELIO 6.24 SYSTEM AND CONFIGURATION
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OPERA SYSTEM VERSION 5 SERVICE PACK ANDCONFIGURATION
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خدمة عملاء
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Computer
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opera
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mail
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order
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accounting
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typing
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stock
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outlook
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receptions
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office administration
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office work
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marketing
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Languages

Arabic
Expert
English
Expert
Russian
Beginner

Training and Certifications

Front Office Skills Development (Training)
Training Institute:
American Hotel & Loding Association
Date Attended:
September 2011
Guest satisfaction (Training)
Training Institute:
Yes I CAn
Date Attended:
June 2009

Hobbies

  • القراءة - كرة القدم