Group HR Director
Kaki Group
Total des années d'expérience :15 years, 0 Mois
• Implemented a behavioral-based performance management system to define expectations, standards, and key performance areas.
• Maintained an "open door" policy to encourage employee communications and resolution of issues.
• Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
• Tracked and reported metrics to identify trends and establish goals to meet business needs.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Recruited top talent to maximize profitability.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach a resolution of grievances.
• Oversaw legal compliance with Ministry of Human Resources and Social Development laws and regulations in addition to compliance with company policies and procedures.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
• Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
• Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
• Implemented diversity, equity, and inclusion initiatives to boost employee engagement and retention.
• Supervised and mentored direct reports and developed talented HR teams.
• Oversaw legal compliance with Ministry of Human Resources and Social Development laws and regulations in addition to compliance with company policies and procedures.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
• Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
• Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
• Implemented diversity, equity, and inclusion initiatives to boost employee engagement and retention.
• Supervised and mentored direct reports and developed talented HR teams.
• Evaluated current processes to develop improvement plans.
• Produced detailed and relevant reports for use in making business decisions.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Leveraged on-site observation and personal interviews to identify team and individual strengths.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Verified applicant references and employment details.
• Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Ensure a proper screening and short listing of applicants and conduct the first interviews before referring to the HR Manager.
• Maintained filing system of current, prospective, and future positions.
• Facilitated new employee orientations to foster a positive team attitude.
• Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
• Worked with central management to identify, plan, align and address training needs.
• Evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness.
• Assessed instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs.
• Monitored training reports within the learning management system for respective roles to promote initial and annual training completion.
• Liaised between trainers and course participants.
• Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
• Gathered data about course success and participant experiences to help with future course planning.