Natharsha Rahmaniya, IT Admin

Natharsha Rahmaniya

IT Admin

Brayan Electromechanical Works LLC

Location
United Arab Emirates
Education
Diploma, Microsoft Networking
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

IT Admin at Brayan Electromechanical Works LLC
  • United Arab Emirates - Dubai
  • My current job since March 2016

Responsible for maintaining the company’s
IT Network, servers and security systems.
Duties:
 Managing and supporting office IT Network
 Resolving all support tickets raised to the service desk in a timely manner
 Maintaining the company’s IT Inventory to meet new requirements
 Active Directory administration in server 2012 environment
 Configuring DNS, DHCP, File server and access points
 ZK Time and Attendance system and Door Access System maintenance
 Administering Google Apps for Work for Email and collaboration services
 Configuring Google sync with outlook 2013
 Regular backup of all departments data to WD NAS storage
 Installing and configuring Real soft ERP application
 Installing and configuring AutoCAD and other engineering, design related software
 Provisioning computers, laptops, server, switches, router and internet connection for all projects
 Coordinating with suppliers to arrange rented printers and plotters for all the sites
 Planning and implementing site office LAN/WAN network
 Remote and onsite support to all the site offices

System Support Engineer at ATA
  • United Arab Emirates - Dubai
  • March 2013 to February 2016

Responsible for supporting the IT infrastructure of the entire organization at all levels.
Ensure the proper function of all hardware and software for smooth business operations.
Duties:
 Install, upgrade, support and troubleshoot XP, Windows 7, Windows 10 and Microsoft Office and any other authorized desktop applications
 Install, upgrade, support and troubleshoot computers, laptops, printers, and any other authorized peripheral equipment
 Configuring 3Com Baseline switch 2250 plus
 Performs general preventative maintenance tasks and remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
 Diagnose and quickly resolve a wide range of Windows applications problems to help minimize downtime
 Troubleshooting network connectivity in a LAN/WAN environment
 Responsible for tracking hardware and software inventory
 Familiarize end users on basic software, hardware and peripheral device operation
 Requesting and coordinating vendor support
 Installing and configuring FOCUS ERP software package
 Installation of POS terminals and Software for retail outlets
 Remote support to branch office and retail outlets
 Configuring CFS, VPN, Dynamic DNS, NAT, Port Forwarding in Sonicwall TZ 210 and Untangle firewall
 Monitor and maintenance of HP Proliant ML servers
 AD, DNS, DHCP administration
 Exchange 2007 mail server administration like adding and removing mailboxes, managing public folders and journal rules, mail store backup
 PST export, backup, archiving and policy enforcement.
 Storage allocations and regular backup of NAS server
 Managing virtual copies(VM) of servers for disaster recovery
 Responsible to maintain company and specific brand websites hosted at Godaddy.

Education

Diploma, Microsoft Networking
  • at Sansbound School of Networking
  • April 2012
Bachelor's degree, Computer Science
  • at SRR Engg College/Anna University
  • April 2011

Specialties & Skills

Windows Support
Microsoft Operating Systems
Windows Server 2003
System Administration
Windows Network Administration
Sonicwall/Untangle Firewall
Exchange server 2007
Wordpress Content Management System
Desktop/System Support
Remote tools
Microsoft Office Suite
hmailserver
Adobe Photoshop
IT Support
Active Directory

Languages

English
Intermediate

Training and Certifications

MCITP (Certificate)
Date Attended:
October 2010
Valid Until:
January 2011